Wendy Ortega
**** ******* ******, ********, ** **221 *347-***-***** ***********@*****.***
OBJECTIVE: To obtain a position that presents a challenge, offers room for growth and provides the opportunity for me to utilize my diverse experience and skills.
SUMMARY OF QUALIFACATIONS:
Excellent Communication and Interpersonal Skills
Bilingual: English/Spanish
Skilled in verifying insurance eligibility through websites and/or telephone system
EMR: Electronics Medical Record
Bill insurances through Medisoft program
Type memos, letters, and other correspondence
Microsoft Office
CERTIFICATIONS:
HIPPA Certification
OSHA
WORK EXPERIENCE:
Dr.Pichardo Pediatric Center – Brooklyn, NY 08/01 – 07/14
Senior Medical Secretary
Greet patients upon arrival and verify appointments in the system
Initiates, maintains, and updates medical records for all patient visits
Serve as a confidential secretary by setting up appointments, arranging for all laboratory tests; MRIs, EEGs
Verifies eligibility of insurance plans for scheduled patients
Obtains pre-certification authorizations for patients with private or managed care coverage
Prepares referrals for patients
Responsible for bill insurance
Prepares charts, collects co-payments
Problem-solves patient issues
Type memos, letters and other correspondence
Manages the purchase and order of office supplies
Medical Plaza Center – Brooklyn, NY 02/99 – 07/01
Front Desk Receptionist
Confirmed scheduled appointments
Verifies insurance eligibility
Answered phones
Scheduled appointments
EDUCATION:
Catholic Univ. of Santo Domingo, Dominican Republic 1993
High School Diploma