Customer Service Manager
Resume:
Alesia Merritt
****************@*****.***
Creative and business -focused professional with fifth teen- year career path as a Makeup Artist with clients ranging from models, celebrities, bridal groups, and for non- profit agencies to build up women. Having a proven track record as a top sales producer with strong product demonstration and closing skills.
Professional Experiences
Hair Stylist /Freelance Makeup Artist, Dallas-Chicago Texas 1996-Present
Provided great customer service to all Clients and maintain a high clientele base
Provided consultations and applications for bridal and individual clientele
Provided Makeup Artistry and expert skincare to clients and performed facials and Airbrush Makeup for clients
Regional Artist, Estee Lauder Cosmetics Dallas, Texas 2006-2013
Traveled consistently and contracted to many high-end Department stores for National Events
Demonstrated the benefits of the makeup line to students and business women using airbrushing techniques
Trained new artist and maintained a high standard with clients
Filled in for Managers to help succeed in reaching the monthly goals
Salon Director, Tony & Guy Salon Galleria Dallas, Texas 2008-2009
Managed retail and cosmetic lines and held weekly events to build up clientele base
Increased sales by 32% with weekly events and promoting products in the salon
Coordinated merchandising activities, marketing plans, and general administrative operations
Store Manager, BCBG MAX AZRIA Plano, Texas, 2007-2008
Collaborated in a team to execute scheduled events and promotions
Increased sales by 31% by utilizing marketing techniques such as monthly “Dress your Face” events in which included mini makeovers with your “Dress” purchase
Styled and wardrobe Clients for “Run Way” Items and Personal Shopped for our Upscale Clients
Makeup Artist, Nordstrom Chicago, Ill. -Dallas Texas 2003-2006
Established a strong clientele base and organized and implemented events which were successful
Learned mastery makeup techniques using the industry’s most popular makeup line M.A.C.
Demonstrated the benefits of the basic makeup line to clients
Applied makeup to accentuate and minimize clients flaws
Salon Manager/Owner, On Point Salon Chicago, Ill. 1999-2003
Full service salon which carried two cosmetic lines
Held seminars at local Cosmetology Schools to train and establish new Artist
Handled and executed events and promotions and general administrative operations
Manager/Artist Iman Cosmetics Chicago, Ill. 1995-1998
Executed monthly events which increased sales and doubled my goals
Maintained and succeeded high goals in-which led me on to the “Dream Team” Imans personal makeup team
Also managed Interface Cosmetics and held monthly events
Education
Cosmetologist, Ogle Beauty, Skin, Nails 2012-2013
Fashion Stylist, Art Institute 2009
Business Management, Purdue University 2003-2004
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