IT Manager
Resume:
Manager of Information Technology
Growth-driven and detail-oriented professional with well-honed skills in leading complex project operations in healthcare IT. Recognized for solid work ethic, along with exemplary ability to manage multiple priorities and quickly adapt to challenges. Known for analytical problem-solving and critical thinking aptitudes in evaluating issues, developing action plans, and resolving complex situations. Adept at managing group dynamics, as well as in motivating, training, and leading high-caliber teams of professionals. Equipped with articulate communication and interpersonal skills in building positive work relationships with clients and professionals of all levels.
AREAS OF EXPERTISE
Project Development Life Cycle
Training and Development
Process Analysis
Functional and System Testing
Applications Support
Change Management
PROFESSIONAL EXPERIENCE
Cerner § KC, MI
Integration Architect 2011–Present
Provide expert leadership to a team in handling computerized physician order entry (CPOE) testing, as well as in providing support and managing the software. Maintain active communication between the Ambulatory and Inpatient teams. Supervise Stage two of Meaningful Use, which includes software design and development. Manage the design and development of Intelligent Medical Object (IMO,) Vital Links, and PowerNote, PowerPlan, and PowerChart designs. Lead the analysis of the PowerNote system. Expertly handle the migration of more than 200 ambulatory providers from legacy systems for Cerner.
Key Highlights:
Spearheaded the integration testing of the entire system, as well as in the integration of three separate registration systems to Cerner
Facilitated training on design and builds
Actively contributed to the development of strategic plans for the restructuring of the IT Department for a large hospital chain
Played a lead role for the entire life cycle of various projects, including CPOE, PowerChart Maternity, to Ambulatory Offices; including developing project plans, keeping the project on track, creating project scopes, and negotiating new contracts
Florida Hospital § Orlando, FL
Clinical Software Analysis 2009–2011
Led the development of a labor and delivery software, PowerChart Maternity, and closely collaborated with vendors for the successful implementation of the software. Managed system design testing. Initiated training for new functionality while rendering effectual support with all clinical applications.
HealthTek, Inc. § Norfolk, VA
Senior Consultant 2005–2010
Directed project operations for CPOE and clinical documentation, which entailed managing all CPOE documentation through a committee of pharmacists, physicians, radiologists, laboratory technicians, nurses, and IT professionals. Built a Support Team to maintain and support Cerner System for various applications, such as Core, Security, Medical Record, Scheduling, Registration, and Clinical Documentation.
Key Highlights:
Developed, managed, and supported Cerner Clinical Applications, which involved evaluating and identifying current and future process and workflow; creating training materials for end users on operating the new functionality; and facilitating training for physicians, super users, and nurses on the new software
Formulated support process and workflows for post-go-live software deployments
EARLIER CAREER
Adventist Health Systems § Orlando, FL Lake Mary, FL
Application Support Director:
CareNet § Orlando, FL; Lake Mary, FL
Project Manager and Analyst
Sunbelt Health Care § Orlando, FL
Information Systems Support Analyst
Adventist Care Center § Orlando, FL
Recreational Therapy
EDUCATION
Master of Science in Information Technology
University of Phoenix § Orlando, FL
Bachelor of Science in Therapeutic Recreation, Minor in Education
University of Florida § Gainesville, FL
TRAINING
Crucial Conversation Regulatory Boot Camp Introduction to Influencing Change DiSC Consulting 101 and 102
AWARDS AND HONORS
Integration Architect of the Month
Above and Beyond
Consulting Rising Star
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