Customer Service Management

Kurt m. Beatty

***** ********** ****, ****# ***

Orlando, Florida 32837

407-***-****

**********@*****.***

Objective: To secure a permanent position where my extensive background and experience can be utilized to insure the successful implementation an organizations mission/charter.

Achievements: -Acknowledged by the state of Arizona’s Board of Education for the success of our “Drop Out” prevention program.

-Acknowledged by Hope International for voluntary efforts provided to “House of Hope” orphanage in Puerto Penasco, Mexico.

-Four year member of Wang Laboratories “Achiever’s Club”

-Licensed Real Estate Agent, Fl. DBPR

Employment History:

3/2008- Retail- Tommy Hilfiger and Johnston & Murphy, Orlando, FL

Present Sales Supervisor

-Sales and customer service

-Cash handling/management

-Supervision of 30+ associates

-Merchandizing

10/2006 - The A.R.C., Brooksville, FL

4/2008 Employment Specialist

-Client evaluations

-Employment and community integration services

-Case management

-State and corporate reporting

6/2004- Three Springs, Inc., Lacoochee, FL

10/2006 Program Administrator

-Day to day operations of residential facility

-Staff recruitment and development

-Oversight of business/case management and mental health treatment

-Educational, vocational and personal development of residents

-State compliance and reporting

7/2002- Cognitive Speech Rehab., Inc., Orange City, FL

05/2004 Educator/Technician

-Client evaluations

-Developed and delivered therapeutic/educational treatment plans

-Case management and monthly reports to state and social service entities

7/1996- New Visions Academy/Clearview Schools, Cottonwood, AZ

11/2001 Administrator

-Co-founded two non-profit (501c3) educational corporations

-Co-wrote charter and obtained state approval/sponsorship

-Day to day operations including business and financial management

-State/Federal compliance and reporting

-Chaired Governing Board Meetings

Kurt M. Beatty

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8/1989- Wang Laboratories, Jacksonville, FL

3/1996 Consultant, Business and Technology

-Marketing and support for Financial Industry

-Liaison between industry leaders and Wang’s R&D

-Negotiated joint development agreements

-Project development/management

-Consulted on business technology implementation opportunities

References: Available upon request

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