Customer Service Representative

Sherye Smith

Bronx, NY *****

347-***-**** ***********@*******.***

OBJECTIVE: To obtain a position as an Office Assistant where I can utilize proven skills and education to provide superior administrative support.

SKILLS

MS Suite Multi-phone lines Staff Management Fax machine Outlook Access

Data Entry QuickBooks

EXPERIENCE

Senior Receptionist & Switchboard, Ricoh USA, New York, NY – 6/22 – Present

Meet and Greet all Customers

Pre-register customers for entry into the building

Prepare the employee’s work Grind for the following week

Supervisor Coordinator, Golden Touch Transportation, Queens, NY – 11/13 - 6/15

Calling dispatch for estimated arrive times

Arranging United Airline pilots emergency rides to the airport

Directing drives in picking up the correct crew members.

Telephone Operator, NYU Langone Medical Center, New York, NY – 12/10 – 4/13

Handled non-emergency and emergency messages for doctor’s office

Connected doctors with their emergency calls.

Ensured that call doctor pagers are working correctly.

Telephone Operator, NYU Langone Hospital for Joint Diseases, New York, NY – 11/07 – 2/10

Handled incoming and outgoing calls for patients

Respond to all emergency Codes and Airways

Communicate with the incoming staff with the on call doctor’s schedule

Receptionist, Ismael Leyva Architects, New York, NY – 8/05 – 11/07

Meet and greet all clients

Set up all conference rooms for meetings

Answer multi line telephone system for all staff, console and deliver all incoming mail for staff

EDUCATION

Professional Business College Business Management Grad. Date March 25th 2015

Contact this candidate