Eric L. Brown
*** **** **** ********, **. *****
************@*****.***
Cell: 214-***-**** Home: 972-***-****
Sr. Inside Sales Manager/Account Executive/Business Consultant
Account Executive National Sales Management Marketing & Advertising Trainer
Top-performing Sr. Sales Account Executive with award-winning excellence exceeding sales, focused on bringing in new business, sales cycle, metrics (tracking my success and numbers), achieving quarterly, bi-annual quotas, awards, recognition, networking, etc. Effective leader, communicator and negotiator with talent for handling problem accounts and promoting new business. Possess expertise in team management and inside sales, key account management, direct sales and marketing, product training and placement, and associated functions.
Areas of Expertise
CRM Account Management
Prospecting/Cold Calling
Business to Business Sales
Business Development
Product Training & Placement
Brand Awareness/Development
Team Leadership/Training
Sales & Contract Reports
Up selling/Consultative Selling
Reseller Accounts
Sales & Distribution Channels
Direct Sales & Marketing
Customer Base Expansion
Public Relations & Promotions
Sales Closings & Techniques
Professional Experience
BBVA Compass/First Data Dallas, TX
Business Consultant 1/ Area Sales Manager 1/15/2013 - 5/08/15
Provides merchants the ability to processes payments through BBVA Compass Bank. Lead the merchant community to adopt new industry standards in the way of EMV capable POS machines and the latest in payment processing technology and alternative payment processing solutions (wireless, smart phone, etc.) As the leader of a geographic territory I'd motivate, coach and train branch sales staff to provide merchant solutions. As a Merchant Sales Advisor I'd take ownership of a merchant portfolio ensuring excellent customer service throughout the sales process and help the merchant community with all of their financial needs by providing the appropriate referrals to branch personnel.
Key Achievements:
Recognized as the top Sales performer by exceeding sales quotas Jan 2015 to May 2015
Trained and developed the company`s top outside sales force and managed their development and accounts sold
Bought in over 2 million in revenue worth of accounts the first 2 quaters of the year .
Pace Payment Systems Addison, TX
Inside Sales Manager/ Account Executive 8/2012 -11/2013
Tasked with account management, sales support, product training, and product placement within United States. Managed direct sales and sales employees, customer service, and brand awareness to promote new business with B2B small to medium size business owners. Trained sales agents on cold-calling, Set appointments and associated techniques, and traveled with some of them on sales calls to acquaint them with company/industry practices and procedures. Integral part in start-up of outside sales model.
Key Achievements:
Recognized as the top Sales performer by exceeding sales quotas 7 out of 12 months in 2012.
Consistently make over 120+ outbound calls to prospects and customers in order to identify new business opportunities
Identified, contacted, informed and set conference calls with prospects for the Owners.
Strategically research identified target accounts and Fortune 1000 Companies in territories to identify business objectives, key VP and C-level contacts
Opened several key accounts with owners of multiple businesses.
Awarded bonuses every month with the exception of 4 months during employment totaling over $18K a year– well above the usual $7K to $10K.
Won multiple contests in 2012 for the largest percentage sales growth for company funding’s and MID's
Trained and developed the company`s top outside sales force and managed their development and accounts sold
Established a niche in inside/outside sales B2B with owners across the nation.
Transtech Merchants Group Carrollton, TX
Senior Sales Manager/Account Executive 4/2008-5/2012
Tasked with account management, sales support, product training, and product placement within United States. Managed direct sales and sales employees, customer service, and brand awareness to promote new business with B2B small to medium size business owners. Trained sales agents on cold-calling, Set appointments and associated techniques, and traveled with some of them on sales calls to acquaint them with company/industry practices and procedures.
Conducted on-site seminars for distributor representatives and customer service personnel, describing product lines and highlights. Attended training seminars, industry-related conferences, and meetings. Organized and executed product blitzes in target markets. Managed monthly sales and contact reports .Handled merchants accounts for set-up and well as any customers services issues . Handled payroll for outside sales staff. Conducted conference calls for sales staff.
Key Achievements:
Recognized as the top Sales performer by exceeding sales quotas 9 out of 12 months in 2011.
Perform outbound telemarketing and data cleansing initiatives such as calling to qualify prospects for various opportunities, nurture cold/warm leads
Opened several key accounts with Salon owners and owners of multiple businesses.
Awarded bonuses every month with the exception of 4 months during employment totaling over $25K a year– well above the usual $5K to $7K.
Won 2 monthly contests in 2010 for the largest percentage sales growth and an all-expense paid trip to Las Vegas, NV.
Trained and developed the company`s top 3 performing sales reps for all of 2010 and 2011.
Established a niche in outside sales team, regularly ranking top or second place in the field.
TMP Directional Marketing Dallas, TX
Account Executive 10/2007-3/2008
Managed sales territory in US, as well as some international accounts. Sold products via the telephone for advertising agency and was responsible for maintaining a liaison with designated new and existing agency clients. Handled the planning and preparation of advertising for one or more clients, depending on the size of the business. Analyze the advertising and merchandising problems of potential clients; to offer solutions to advertising problems; to transmit the plans of the agency for client approval; to bring to the agency's attention any suggestions or criticisms made by the client; and, generally, to service the client's advertising and merchandising needs . Reported directly to the VP of Marketing.
Key Achievements:
Strategically research identified target accounts and Fortune 1000 Companies in territories to identify business objectives, key VP and C-level contacts
Recognized as the "go-to guy" for the resolution of customer conflicts and related concerns.
Demonstrated stellar communication and negotiation skills through sales closings of premium accounts, preparation of quotes, the generation of new business, and the resolution of problem accounts.
Quebecor World Printing Dallas, TX
Account Manger/ Financial Analyst 2/1997- 8/2007
Served as Account Manager for primary clientele such as People magazine, Sports Illustrated and was responsible for client satisfaction with the press production of these publishers. Expected to consistently provide excellent customer service to major accounts, as well as represent client needs and goals within the organization to ensure quality in production of these magazines. In addition, build relationships with clients to encourage new and repeat business opportunities by handling the financial reports and projected sales of these publications.
Key Achievements:
Awarded employee of the month for the month of June and Aug of 2000 and 2003.
Promoted to top account for magazine front cover .
Education
Bachelor’s Degree - Business Management - University of Phoenix 2010
Bachelor’s Degree - Business Administration - University of Phoenix 2010
Completed 18 hours for Master Degree in Global Marketing and Advertising – University of Phoenix