Sales Customer Service
Resume:
Richardson, TX *****
Phone 860-***-****
************@*****.***
Eric Leghorn
Education
Springfield College, Springfield, MA, Sept 2006-Dec 2008
B.S. Sport Management
Professional experience
Brooklyn Nets, Brooklyn, NY June 2014-December 2014
Night Sales Manager
Interview, hire and train 8 Night Sales Representatives
Manage and supervise 8 representatives and orchestrate sales goals for each individual
Conduct weekly and monthly reviews for each representative
Brooklyn Nets, Brooklyn, NY Aug 2011-August 2015
Premium All Access Manager
Full menu selling including suites, courtside, and club seats on a season ticket basis.
Prospect through cold calling, referrals, and personal research
Meeting top level CEO’s, conducting presentations, and closing deals
Over $ 3,000,000 total revenue sold
Heavy research to target specific demographics and top clients
Dealing with complex contracts and negotiations
Maintain clients through follow up and assist with service needs
Motivate and mentor inside sales team
Tracked all communications through Archtics and CRM database
New York Jets, Florham Park, NJ Dec 2009-Feb 2011
Inside Sales Specialist
Selling all PSL seating inventory, premium and non-premium, for the opening of the New Meadowlands Stadium.
Prospect through cold calling, referrals, and networking events
100 phone calls a day
Sold to corporations and residential.
Top 10% of a 75 person sales team- sold over 1 million dollars in revenue
Client Relations/ Ticket Service/Game Day Operations
Maintain clients through follow up and assist with service needs
Set up appointments and conducted private in stadium tours to prospective clients.
Tracked all communications through CRM database
Cardio Express, Manchester, CT September 2009-Jan 2010
Sales/Customer Service
Membership sales – Face to Face Sales
Prospect through corporation visits
Customer service
Maintain 90% closing rate in all prospects who enter health club
Helped train new hires
Skyhawks Sports Academy, Connecticut May 2005-Dec 2009
Director Sports Programs
Ran a sports camp for ages 2-14
Trained, Motivated, and in charge of over 30 employees per year
In charge of creating camp schedules for every week
CPR and First Aid certified
Nobeck Marketing, Connecticut Dec 2008-Sept 2009
Business to Business Sales
Worked with a variety of high profile clients and sold their products to local businesses
Business to Business sales
Met with over 50 businesses a day in a designated territory
Clientele included Harbor Lights Cruises, New York Yankees, New York Mets, spa packages, vacation getaways and more.
New Britain Rock Cats, New Britain, CT May 2008- Sept 2008
Sales, Marketing and Promotions Internship
Promoted the team through appearances all over Connecticut with focus on group sales.
Research on population specific interest
Prospected through cold calls, demographics, referrals, and follow up calls
Assisted every home game with promotions on and off the field.
Helped maintain the stadium through stadium operations.
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