LaTonya West
Grand Prairie, TX *5052
*************@*****.***
Phone: 817-***-****
Medical Administrative Assistant
OBJECTIVE STATEMENT
To obtain a Medical Administrative Assistant position where I can maximize my training and enables me to make a positive contribution to the organization.
EDUCATION
EVEREST COLLEGE, Mid-Cities, TX
SKILLS / QUALIFICATIONS
CPR Certified
HIPAA Certified
OSHA Certified
Claims Forms / CMS 1500 Certified
Insurance Claims Processing
Medical Terminology
Typing 70 WPM
Strong 10-key
Billing and Coding
EMPLOYMENT EXPERIENCE
Experience
Family Connection Home Health
EXTERN SITE Grand Prairie, TX 2015-present
Office Coordinator Assistant
Billing and Coding
EVV Proficient
Interviewing
Faxing
Filing
Emails
Intake
HHA
Submit hold orders to the CD/DON
Coordinates DME
Complete Hospital records
Create new charts for patients
Complete Discharge
Re-certification
Nova One Roadside Assistance Fort Worth, TX 2014
Call Center Representative
Provide roadside assistance and towing in a safe, professional, and timely manner, free of accident, injury, and damage.
Use logic and reasoning skills to address and resolve issues that may impede delivery of quality service.
Act and interact effectively and productively to provide timely & quality delivery of member roadside assistance needs.
Build appropriate rapport with the member and service provider network.
Possess ability to effectively diffuse high tension situations.
Ingram Micro Communications Carrolton, TX 2012-2014
Repair Technician
Diagnose the defective phones and identify root cause of the problem
Ensure the components such as Sim cards, data cards and memory cards suit the model
Make certain the different software downloaded on the cell phones are compatible with it
Repair the damages caused to the phone due to contact with water, heat and light
Bayer Corporation Memphis, TN 2009-2012
Greenhouse Worker
Transplanted bulbs and seedlings on a regular basis.
Set up and maintained outdoor and greenhouse irrigation systems.
Maintained stock and inventory records on a regular basis.
Operated tractors and other greenhouse machinery safely and responsibly.
Updated customer and inventory records on greenhouse computer tracking system.
Assessed soil quality for potting and repotting a variety of plants.