Customer Service Medical Assistant

Lauren Ojeda

*** *. ****** **** **. • Ontario, CA 91762

HOME PHONE 909-***-**** • CELL PHONE 909-***-****

*************@*****.***

Objective

Seeking a Medical Assistant position with a well-established organization and a stable environment that will lead to a lasting career in the medical field.

Qualifications

• Able to perform front and back office procedures

• Positive attitude and reliable self-starter

• Quick learner with the ability to adapt to new procedures

• Great customer service and patient care skills

Skills

Injections (IM, ID, SubQ)

Vital Signs

Throat Culture

Surgical Tray (I&D, L&R)

Infant Measurements

Glucose Testing

Collection of Specimens

Patient Draping & Positioning

Venipuncture (Butterfly/Syringe)

Medical Terminology

Visual Acuity

Insurance Verification

Patient History

Patient Room Set Up

Telephone Etiquette

Physical Exams

Tray Set Up (PAP)

Data Entry/ 45 wpm

Urinalysis

EKG's

Customer Service

Work Experience

Inland Psychiatric Medical Group, Rancho Cucamonga, CA April 2015 to June 2015

Front Office Medical Receptionist

Managed front office. Greeted and checked in patients. Collected and processed co-payments. Insurance verifications, verified medication eligibility. Answered incoming calls, scheduled appointments on NextGen. Called for follow up appointments. Responsible for opening and closing office.

Southern California Orthopedic Center, Pomona, CA March 2015

Volunteer

Managed back office while rooming patients, collected vitals, wound care, staples removals, sterilization, tray setups, X-Ray preparation, insurance verifications, completed surgery documents, and Superbills.

Inland Naturopathic Medical Center, Upland, CA February 2015 - March 2015

Medical Assistant Externship

Assisted with front office duties such as scheduled appointments, checked in/out patients, faxed medical documents, filed medical charts, follow up calls to patients, contacted pharmacies, received and prepared packages,

Assisted Physician with patient examinations and prepared patients for exams, Collected vitals, performed blood draws, and inventory

HUF, Los Angeles, CA December 2012 to July 2013

Merchandise Assistant

• Unloaded merchandise.

• Set up merchandise displays.

• Stocked merchandise.

Education

American Career College, Ontario, CA Completed March 2015

Medical Assistant Program

Certificates: HIPAA, CPR, & Phlebotomy Instruction

Chaffey Adult School, Ontario, CA

High School Diploma

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