Network Systems Administration

Michael Scott

**** ******** ****, ******* ** ****0 ********@*****.*** 336-***-****

LinkedIn: http://www.linkedin.com/pub/michael-scott/18/59b/4b7

E-Portfolio: http://MichaelAScott.foliotek.me/

INFORMATION TECHNOLOGY

Specialty Areas

Programming Wireless Technologies Client-Server Networking Remote VPN Website Development Active Directory

KEY SKILLS

Web Design

Physical Networking

Virtual Private Networking

Computer Hardware/Maintenance and Repair

Linux and Window Servers

Microsoft Office Applications (Word, Excel, Access, Power Point, Outlook)

Microsoft Exchange

EDUCATION

Associate Degree in Network Systems Administration – GPA 4.0

ITT-Technical Institute, High Point, NC – Expected Graduation: September 2015

Related Courses: Strategies for the Technical Professional, Computer Structure and Logic, Problem Solving Theory, Introduction to Networking, Client-Server Networking, Email/Web Services

PROFESSINAL EXPERIENCE

Southland Electrical Supply Automation Division, High Point, NC 04/2009 - 04/2013

Customer Service/Sales

Ensured customer satisfaction while bringing all customers retained during my job transition to Southland Electrical.

Increased eBay sales by 200% implementing my knowledge of internet sales and eBay sales techniques.

Implemented accurate inventory management and controls on eBay items.

Worked as a liaison between customers and technician during repairs.

Handled all Shipping and receiving directing all incoming items to proper departments.

MAS Electric, High Point, NC 06/2008 - 04/2009

Owner

Created an internet based company on a Linux server using virtual server technology.

Successfully retained and serviced customers after closing of Delta Controls Inc.

Created a database to handle customer orders, tracking, and shipping details working with several vendors and brought on new customers.

Worked with importers and exporters for overseas clients on incoming repairs

Delta Controls Inc., Thomasville, NC 04/2001 - 06/2008

Sales Manager

Created sales projections, divided territories, handled elevated customer issues, assisted staff in obtaining and closing large accounts.

Worked with shipping and receiving on order efficiency.

Developed and maintained a database to assist sales staff with productivity and improving inventory control.

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