Customer Service Lean Manufacturing

Sidney Malone

Kansas City, MO

**********@***.*** - 816-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Production Supervisor

B/E Aerospace - Olathe, KS - 2005 to Present

Lead and direct manufacturing activities; including quality, safety, customer delivery, production scheduling and cost

objectives

• Audit compliance to production floor processes and procedures.

• Interact multiple times daily with internal customers and leadership team to ensure satisfaction of product and performance through tier meetings.

• Lead teams/work centers to successfully achieve production outputs for on time delivery.

• Schedule resources (people, equipment and materials) to safely and efficiently manufacture products and orders.

• Provide strong procedural guidance and leadership.

• Implement, monitor and control 5S, continuous improvement, and cleanliness programs with lean tools (Kata and

Kaizen).

• Responsible for the administration of direct report's cross training, development, deliverables and measures programs,

including development and scheduling.

• Monitor, report and improve performance metrics (uptime, downtime, scrap and yield).

• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.

• Managed three focus factories with a workforce of thirty-three associates and support staff (buyer, planner, quality and manufacturing engineers) that were responsible for producing 4.5 million dollars monthly towards achieving monthly,

quarterly, and annual revenue goals.

• Possess the ability to identify and develop leaders while building strong teams within various departments.

• Intimately familiar with Enterprise Resource Planning (ERP) systems (J.D. Edwards)

• Excellent written and verbal communication skills to connect with customers and staff at all levels of the company.

Manufacturing Manager Trainee

B/E Aerospace - Olathe, KS - 2004 to 2005

Interviewed, hired, and trained temporary associations new to the organization.

• Mentored employees and prepared them for additional responsibilities and leadership role Parts Washer

B/E Aerospace - Olathe, KS - 1995 to 2003

Set up CNC machines to consistently meet established production schedules. EDUCATION

Masters of Management

University of Phoenix

2008

Masters of Business Administration

University of Phoenix

2005

Bachelors of Arts in Economics

University of Kansas

2003

MILITARY SERVICE

Service Country: US

Branch: United States Army/Kansas National Guard

Rank: E4

1990 to 1998

ADDITIONAL INFORMATION

KEY STRENGTHS

Lean Manufacturing Process Improvement Customer Service CORE COMPETENCIES

ü•Results-driven with exceptional practical judgment and memory for details with skills in developing process improvement,

risk management, lean manufacturing, and team management directives. ü•Expertise in lean manufacturing with extensive scope of responsibility and a proven track-record of delivering optimal

results in a high growth environment that exceeds operational goals and yields measurable outcomes. ü•Strong operational process improvement background through effective cost reduction, tactical planning, productivity

gain, and revenue growth strategies.

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