Customer Service Data Entry

Aissa M. Vasquez

**** ******* *****

Zion, IL ***99

Mobile: 224-***-****

****.*****@*****.***

EDUCATION:

Bachelor of Arts in Industrial Organizational Psychology, June 2015

DePaul University, Chicago, Illinois

Sociology Minor

Graduated Cum Laude with a 3.6/4.0 GPA

Course included:

Psychology of Business Industry Recruitment and Strategic Planning

Organizational Ethics Training and Development

Screening and Selection Performance Appraisal and Evaluation

EXPERIENCE:

Law Intern, July 2013 -August 2013

Law Office of Beatrice Mayol, Bronx, New York

Responsible for Summarizing case files and reports

Involved in Drafting memos and mailing out reminders to clients

Proofread Petitions and other legal documents

Upheld the confidence of all client information

Secretarial Position

Scheduled appointments and provided appointment reminders

Translated Case statuses to Spanish Speaking clients

Managed case files and Handled incoming mail and e-mail

Assisted with billing, and updated client records using various software when needed

Volunteer, Illinois Coalition for Immigrant and Refugee Rights (ICIRR), Chicago, Illinois, Winter 2015

updating Social Media and Website Translations

Assisted in Data entry and Voter Registration

Volunteer, 826 Chi, 1331 N Milwaukee Ave, Chicago, IL, Winter 2014

Aid students in writing and reading comprehension

Promoted creativity while encouraging students to enhance their writing aptitude

Activities

●PSI CHI, International Honor Society in Psychology

Additional skills

Experience with Microsoft- Office and Excel

Experience with Quick book

40 WPM

Excellent communication skills with focus on customer service

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