Test Cases Project

ACHAL BHATT

**** *. ***** **

Kent, WA *****

***********@*****.***

Ph # 206-***-****; 206-***-****

SUMMARY

Versatile, high potential Software QA Tester with 5+ years of experience leading and managing large scale business and technology projects. Strong leadership skills and experience with proven ability to work across different departments and oversee solutions to complex projects. Priority on building relationships with internal and external project resources that fosters trust and allows for successful management of project teams.

KEY QUALIFICATIONS

5+ years of solid experience testing web based software applications Proficient in software development life cycle including test strategy preparation, test plan development, test case creation, test execution and bug tracking.

Experience in testing of native apps on android, iOS and windows platforms

Testing of application installation and verification of builds

Tested web applications in Waterfall and Agile development processes. Analyzed business requirements, software requirement specifications to create test plan and test case for manual and automated testing.

Experienced in different types of testing, for example black box testing, white box testing, functional, GUI testing, System, regression, and integration. Understanding of Quality Assurance Life Cycle and Software Development Life Cycle

Experience in mobile automation and compatibility testing

Areas of Expertise: test development, scheduling and execution, test automation, test project management, Agile, SCRUM, SDLC (Software Development Life Cycle). Created detailed QA documentation including QA reports, actively participated in SQA and project status meetings. Developed and maintained automated test scripts Lead testing effort with business analysts, customers, engineering and offshore QA Testers. Enjoy learning new tools and technologies

Understanding the difference in test strategy between iOS and Android platforms

Experience and thorough understating of Software development process including Agile, Waterfall and V Software development life cycles.

Proficient in Requirements/Use case analysis, preparing Test plans, Test scenarios, Test case authoring, defect reporting and Test summary report.

Expert in Functional testing, Sanity testing, Exploratory testing, Compatibility testing, Regression Testing, Migration testing, Installation testing, User acceptance testing, Browser Compatibility testing, and Documentation/release notes reviews.

Prepared Traceability matrix from Requirement Documents to Test cases to ensure better test coverage.

Experience in testing Web applications and Client-Server applications thorough understanding of Bug life cycle using bug tracking tools Jira, BugZilla, PVCS tracker and Clear Quest.

Worked closely with Product owners, Support, Professional Services and Operations teams to promote successful delivery of products and services.

Experience in prioritizing the Regression testing based on Risk analysis.

Experience in testing Web Services using SOAP UI and REST tools.

A dynamic and high-performing test engineer/Analyst with a passion for delivering truly outstanding products.

Good debugging and troubleshooting skills.

Good analytical, interpersonal, written and verbal communication skills.

Quick learner and have the ability to grasp emerging technologies.

TECHNICAL SKILLS:

Web Tools: ASP.NET, HTML, CSS, XML, J2EE, Jscript.

Testing Tools: HP ALM, UAT, Load Runner, Win Runner,QTP,QC

Databases: Oracle, MS Access, SQL server

Operating Systems: Windows XP, win7 and Unix,

Others: MS Word, MS Excel, MS Visio,TOAD, Putty, WinSCP

Browsers: Internet Explorer, Safari, Mozilla Firefox, Chrome

PROFESSIONAL EXPERIENCE

QA Tester at AT&T

St. Louis, MO (USA)

April 2014 – Present

AT&T U-verse project: AT&T U-verse had a project called ISAAC, which is mainly for internal use, by the customer representatives for U-verse customers. It is complete end-to-end application supporting complete provisioning and activation of U-Verse subscribers. U-verse Mobile application from AT&T schedules and manages DVR recordings and watch TV shows on various devices like iPhone, iPad, Blackberry, Samsung, Nokia, etc. It also gives access to AT&T U-verse DVR at home to view and search within your channel guide, and set favourite shows & channels.

UAT Experience:

Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.

Designed, developed and implemented user acceptance testing protocols as the final phase of applications development.

Captured and tested all modifications to proposed functional requirements.

Met all project timelines and deadlines.

Assisted clients and team in producing high-quality applications

Roles and Responsibilities:

Understanding BRD (Business Requirement Doc) and TRSD (Technical Requirements and Solution Document) for the project.

Assisted in preparation of RTM (Requirement Traceability Matrix) to trace between the TRSD and test cases.

Shared design with clients and worked with Design Architect to ensure changes in design with respect to client inputs.

Performed grey box testing (White Box +Black Box testing) and identified different test cases for regression testing.

Writing Test scenarios and test cases for Functional and End to End testing.

Used HP ALM tool for Defect Management.

Involved in Functional, System and Backend testing of the web Application with QTP.

Involved in Backend Database testing in Microsoft SQL Server for data validation.

Validated Oracle data in Backend using Toad & captured logs using Putty to troubleshoot application error.

Managing all phases of testing for mentioned components ensuring test plans and test cases are completed and met business requirements.

Performed Sanity testing and Regression testing for every new build of the application.

Actively participated in Conference calls with the Clients and Developers.

Communicating with other team’s members (Development Team, Technical Support, and Business Support) in order to resolve the issues.

Preparation of Weekly Bug Report and Status Report.

Conducted a daily defect Status call with the developers, deployment team and testers for discussing and update of the pending/new defects.

Worked effectively with business analysts, developers and content department to resolve issues.

Received client appreciation for completing efficiently the project with a record of maximum bugs and faultfindings.

Environments: HP Quality centre, QTP, SQL, Java, JSP, JDBC, Toad, Putty, WinSCP, WebSphere, Web services, MS office, MS Excel .

QA Tester at State Farm Insurance

Bloomington, IL (USA)

January 2013 – March 2014

Involved in testing of an online application, which was developed for State farm Insurance. State farm Insurance is one of the leading insurance companies in the United States. The application helps the customer to get a free online quote instantaneously. This application also enabled the field agents/customer representative of the company to view prospective customer’s data. It was involved in two modules of the project. First module was 'free online quote' in which the customers could access online by filling a list of fields. Second module was the 'Customer Rep' module where a customer service representative had detailed information of the online application filled by the customer.

UAT Experience:

Designed, developed and implemented user acceptance testing cases and plans.

Communicated frequently with clients regarding applications functionality requirements.

Recommended finely tuned changes to meet all guidelines.

Used strong time-management skills to managed multiple projects simultaneously.

Responsibilities:

Involved in developing Test Strategy, Test Plan, Test Scripts and Test Execution requirements for the project.

Part of team to perform extensive Load/Stress and Regression testing using Load runner for all phases.

Developed Test Plan and Test Cases for Functional, Integration, Regression and System Testing of the assigned modules.

Developed test cases after analyzing the requirement / specification documents using Rational Test Manager.

Performed database testing by writing SQL queries to interact with Oracle database using TOAD.

Actively involved in writing, executing, and analyzing Functional, Regression, Database Check Points and Data driven test scripts using Win Runner.

Establishing the base line, rerunning the test scripts, comparing them with the base line.

Experience in designing Test Cases/Test Scripts/Test Conditions for the Unit Testing, verifying and validating Web based e-commerce applications, like Boundary Value Analysis.

Used SOAP UI, WebLogic ANT task to test Web Services running on WebLogic Server.

Attended walkthroughs with the users on Load and Stress tests conducted periodically.

Clearly communicated requirement related issues, risks, constraints, assumptions, dependencies and scope change. Escalates to management.

Tracked issues, risk, dependencies, resolves conflict and keeps the meeting moving and on target.

Used SQL Queries extensively to manipulate database

Communicated all defects found and recorded them using the QC defect tracking tool.

Performed different types of tests like Integration, system and regression tests

Environment: Quality center, WinRunner, Test Director, LoadRunner, Windows XP, UNIX, Sun Solaris, Java, TOAD, XML, Oracle, SOAP UI.

Quality Analyst with Charter Communication

St Louis, MO (USA)

March 2011 – December 2012

Brief Summary:

Responsible for developing and executing formal IVR (Interactive Voice Response) test plans to ensure the delivery of quality report applications. Involved in test planning, writing test cases/scripts, tested case automation and tested execution. Worked on projects of high complexity within one or more development environments. Worked on multiple programs/systems as a project team member.

Responsibilities:

Actively and consistently supported all efforts to simplify and enhance the customer experience.

Designed and executed detailed test cases and scripts.

Identified software defects, ran regression test, and verified fixes.

Identified product quality by analyzing requirements and determining data requirements.

Developed test data, validated production data files, logs and retested defects and executed test cases in both a manual and automated environment.

Maintained a log of errors recorded in the tracking system.

Sampled, measured, and verified reports that are created to meet the Business Systems Analyst’s definition of a business need.

Documented issues/tests on each report.

Conducted routine tests and checks on finished reports to ensure data integrity and accuracy.

Worked as a key contributor to increasing the speed and quality of key deliverables.

Leveraged defect metrics to help improve development and testing practices.

Environment: Quality Center, Visual Basic, VB.net, MS-Access, SQL Server, Tomcat, Windows

Quality Analyst at Rogers Communication

Toronto, ON (Canada)

September 2009 – February 2011

Project ‘Fraud Management in Smart Phones’ Responsibilities

Worked closely with IT and our Business partners to develop subscriber data/reporting solutions and testing strategies that ensure integrity/accuracy in the data sources.

Established myself as a credible subscriber reporting subject matter expert

Ensured successful completion of Cable and Wireless subscriber reporting projects, including timely delivery of committed functionality, appropriate controls and data integrity.

Project Participation - ensured completeness, accuracy, consistency and quality of all documents required for each project phase; Reviewed and signed off on all project documents and ascertained that proper approvals from stakeholders are obtained.

Collaborated with IT and our business partners to resolve and close all production tickets in a timely fashion, including participation in the assessment of data impacts and system impacts.

Environment: Test Director, Manual Testing, VB, SQL server, Visual studio, IE, VSS, Microsoft Office.

EDUCATION:

Bachelors in Computer Science

M.S. University, Baroda (India)

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