Manage multiple client caseloads through the mortgage process. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Review and update credit and loan files using Encompass. NMLS # 1249024….TX, MI, VA, KY and TN Licenses

July 2007-Present Corrections Corporation of America Nashville, TN

Correctional Officer

Enforce rules and keep order within jails or prisons. Supervise activities of inmates.

Aid in rehabilitation and counseling of offenders while inspecting conditions within facilities to ensure that they meet established standards. Search inmates for contraband items and report on inmate conduct. Manages and supervises facility day-to-day operations as Master Control Unit Operator. Manages segregation unit as G-Control Officer with input/output and classification of inmates.

January 1997-June 2007 Tyler Properties Flint, MI Real Estate Property Manager

Manage real estate for owners, renting property, negotiating leases, supervising maintenance, and maintaining asset value. Advise owners about local real estate market to guide their investment decisions. Additional information available includes essential job functions, additional responsibilities, and education and experience requirements.

October 2002-October 2003 Marathon Financial Flint, MI

Loan Officer

Manage multiple client caseloads through the mortgage process. Approve loans within specified limits and refer loan applications outside those limits to management for approval. Meet with applicants to obtain information for loan applications and to answer questions regarding the loan process. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Review and update credit and loan files.

September 1997-November 1997 Central Transport Flint, MI

Customer Service/Dispatcher – Full Position

Manage client caseloads while scheduling and dispatching work crews, equipment, or service vehicles to appropriate locations according to customer requests and specifications. Arrange for necessary repairs in order to restore service. Relay work orders, messages, and information to or from work crews, supervisors, and field inspector. Connect with customers or supervising personnel in order to address questions, problems, and requests for service or equipment. Prepare daily schedules while preparing work orders.

May 1994-January 1997 CODA Pearl City, Hawaii

Assistant Manager

Completes store operational requirements by scheduling and assigning employees; following up on work results.

Maintains store staff by recruiting, selecting, orienting, and training employees.

Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

Achieves financial objectives by preparing an annual

Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

Ensures availability of merchandise and services by approving contracts; maintaining inventory.

Formulates pricing policies by reviewing merchandising activities; sales promotion; authorizing clearance sales; studying trends.

Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Secures merchandise by implementing security systems and measures.

Protects employees and customers by providing a safe and clean store environment.

Maintains the stability and reputation of the store by complying with legal requirements.

Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Maintains professional and technical knowledge by attending educational workshops and other continuing education sources.

Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Contributes to team effort by accomplishing related results as needed.

Education

Internship Congressmen D. Kildee

Ferris State University Bachelor’s Degree – Criminal Justice

Tennessee State University Master Degree courses – Criminal Justice

Ashford University Master’s Degree – Public Administration

U.S. Army – Scofield Bks, Hawaii 199*-****-** Echo Fire Cannon Direction Specialist Private First Class

Computer Literacy

Microsoft Office and Outlook, Encompass, Microsoft 365.

Skills

Motivated; able to accomplish goals with minimal supervision.

Strong analytical and problem-solving abilities.

Able to work independently or within a team with minimal direction or supervision.

Well organized while multi-tasking.

References:

Judge Nathaniel Perry – 68th District Court: Phone 810-***-****

Michael Corlew - Assistant Warden: Phone 615-***-****

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