Customer Service Sales Associate
Resume:
ALEX MILLER
****.****.******@*****.***
Tyler, TX
Logistics Support
Specialized in logistics support and customer service while serving in the United
States Navy.
Managed and trained Logistics support group for U.S. Nuclear Powered Submarine fleet.
Have the ability to persevere and obtain goals during high-pressure situations.
PROFESSIONAL ACCOMPLISHMENTS
Clerk Skills
Delivered high priority and mission dependable parts during Operation Iraqi Freedom and Operation Enduring Freedom.
Managed well over a million dollars worth parts for the fiscal years 2008, 2009, 2010, 2011
Encourage a positive work environment by displaying conscious and diligent work ethics for three to one hundred and thirty personal.
While traveling in the service it allowed me to work with diverse populations.
Expert experience driving forklifts, and short or long bed work trucks.
Conducted daily inventories of ship’s nuclear parts store room locations.
Technical Skills
On a daily basis analyzed mission critical information and input data into the computer such as: parts prices, inventories, posted receipts, research parts not carried onboard, and emailed divisions updated statuses on delinquent parts.
Handled 40+ technical/mission-critical calls daily and consistently met high service standards.
Computer proficient in the following programs: Microsoft word, Excel, Rsupply, OMGS-MG, and FEDLOG.
Customer Service
Customer Relationship Management
Highly skilled in providing information regarding products and services of company
In-depth knowledge of taking orders, decide charges, and administer billing or payments
Hands-on experience in reviewing, updating or making changes to customer accounts
Track record of listening and responding to customers’ needs and concerns
Able to handle returns and complaints effectively
Demonstrated ability to record details of client contacts and service history
WORK HISTORY
Logistics Coordinator, MKS INC Austin, TX Jan/2015-May/2015
Logistic Support, Business Ink Austin, TX Nov/2013-Feb/2014
Sales Associate, Dillard’s Temple, TX Jul/2012-Oct/2013
Customer Service Rep, Target Temple, TX Nov/2011-May/2012
Logistics Specialist, U.S. Navy Bremerton, WA Aug/2008-Sept/2011
Customer Service, Wal-Mart Weatherford, TX Jan/2008-aug/2008
Customer Service, Kroger Fort Worth, TX may/2005-aug/2006
EDUCATION
Naval Supply School Meridian, MS
Basic Enlisted Submarine School New London, CT
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