Sales Customer Service

Richard Hill

**** ******* ***** *****, ********, VA 23236, Home 804-***-**** • Cellular 804-***-****

• acrkjn@r.postjobfree.com

SALES REPRESENTATIVE/MANAGEMENT

CAREER SUMMARY: Sales and marketing professional with more than twenty-four years of experience in the packaging industry, as well as more than twelve years in the retail industry. Utilized consultative selling techniques throughout complex and multiple-level sales processes. Consistently exceeded sales quota, developed interactive business relationships with senior executives, created and implemented persuasive account strategies for a competitive marketplace, and effectively sold customized packaging products and services. Sales and marketing professional with more than twenty-four years of experience in the packaging industry. Utilized consultative selling techniques throughout complex and multiple-level sales processes. Consistently exceeded sales quota, developed interactive business relationships with senior executives, created and implemented persuasive account strategies for a competitive marketplace, and effectively sold customized packaging products and services. CAREER HISTORY: Packaging Specialties Incorporated, Kenilworth, NJ Independent Packaging Consultant, 2009 to Present

Developed loyal customer base and increased sales volume through personal attention to customer. Represented and sold for manufacturers in both the domestic and export markets. Sold custom packaging to the retail and restaurant industries, along with specialty wholesalers. Identified and developed potential business relationships through cold calling. Attended various Industry related trade shows as a representative of the broker.

• Have increased the market share in a suffering economy Maintained existing and acquired new accounts

S. Walter Packaging Corporation, Philadelphia, PA

Packaging Consultant, 1999 to 2009

Marketed and sold custom packaging to the retail and restaurant industries. Expanded market area in a declining economy. Aided in contract writing, account negotiations and design of custom brand logos. Analyzed competition, market position, product lines and service levels.

• Developed and managed promotional activities aimed at enhancing product awareness

• Increased customer base through cold calling

• Participated in various trade shows as a representative of S. Walter Corporation

• Maintained and developed strategic relationships between client base and suppliers in an effort to provide excellent customer service

Ron Pak Incorporated, South Plainfield, NJ

Senior Sales Representative/Regional Sales Manager, 1986 to 1999 Responsible for development of the Mid-Atlantic region and increased the market share into the Southeast territory. Hired and trained the sales representatives. Managed twelve representatives throughout the Southeast territories. Held bi-annual sales meetings and participated in the national sales meetings in an effort to remain competitive in a growing market.

• Acquired several major accounts, for example Aramark's leisure division, Bojangles, Hardees

Shoe Biz Incorporated, Richmond, VA

Store Manager/Buyer, 1983 to 1986

Managed three stores in the Richmond area. Hired and trained fifteen new personnel. Participated in the purchasing of new products to satisfy consumer demands.

Thalhimer Brothers Incorporated, Richmond, VA

Lead Merchandise Buyer/Department Manager, 1974 to 1983 Managed the retail sales of men's attire. Was a buyer of men's wear, neckwear and boy's clothing. Trained store managers and sales staff, developing managerial talent by reviewing monthly productivity and identifying strategies for improvement.

EDUCATION: Richard Bland Junior College, Petersburg, VA A.A., Business Administration, 1974

RELEVANT SKILLS: • Territory Management and Prospecting

• Customer Service and Quality Assurance

• Supervision and Training

• Merchandising/Purchasing

• Cold Calling

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