Sales State University

**** ****** **** ***** • UNION CITY, CALIFORNIA **587

PHONE 510-***-**** • E-MAIL *******@*****.***

NICHELE RYLES

OBJECTIVE

To prepare for and obtain a discipline in an Industry concentrating in Communications and Business Management.

SUMMARY OF QUALIFICATIONS

09/2005 to 06/2007 San Jose State University San Jose, CA

Part-time Student Office Assistant

Assist walk-in traffic; respond to the inquiries of students, staff, and faculty

Answer telephones; screen and direct calls to the proper program coordinator or staff member

Run assorted errands on SJSU campus

Sort and distribute mail

Maintain general office appearance of reception and storage areas

Assume special projects as assigned

WORK EXPERIENCE

11/2011 to Present Payment Processing, Inc. Newark, CA

Full-Time Merchant Support Specialist

Assist in increased regional sales

Service customer with purchasing decisions and transactions

Merchandise products; Developed Excellence in Sales training and product knowledge for the payment processing industry

Account Maintenance

6/2007 to 11/2008 Federal Realty Investment Trust San Jose, CA

Part-time Concierge Associate

Transactions include sales for customer satisfaction

Assume special projects as designed

Conduct property marketing and events

EDUCATION

08/2004 to 05/2009 San Jose State University San Jose, CA

San Jose State University, Student

Pursuing Undergraduate Studies, anticipate 2004-2010

Working towards Bachelors of Science Degree in Journalism

Co- Editor of the College Newspaper, “Our Voices”

SPECIAL INTERESTS ACTIVITIES

Student Editor/Member Journalism. Enjoy reading, writing, poetry readings, fashion, photography, gymnastics, dance, swimming, baseball, computers, mentoring, and leadership.

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