Customer Service Microsoft Office

Cathy Covarrubia

Professional Summary

To find a responsible and challenging position which will fully utilize and broaden my acquired skills, abilities and knowledge of Procurement and its processes. I possess and maintain strong verbal communication skills with my co-workers and customers which include BLSS, BHM and Sabreliner, Oklahoma City and St. Louis. I am a hard worker and a team player who gives more than 100% to my job and my organization. Core Qualifications

Quick learner

Computer proficient

Microsoft Office

Results-oriented

Operations management

Training and development

File/records maintenance

Reports generation and analysis

Excel in Customer Service

Experience

Procurement Agent

September 1998 to Current

The Boeing Company - San Antonio, Texas

Integrates program, customer, product and in-service strategies into source selection, negotiation and contracting strategies.

Negotiates pricing and contract terms and conditions. Prepares and executes negotiated contractual documents and binding agreements. Conducts risk, issues and opportunities management. Manages supply and demand, schedules, supplier quality, delivery and financial performance. Initiates and executes supplier improvement activities and integrates results into contracting strategies This is the place for a brief summary of your key responsibilities and most stellar accomplishments. Manages priorities for delivery of products, services and data. Creates or modifies buy authorization. Leads the development of cross functional solutions to issues. Manages schedules and adjusts inventory balances to meet customer requirements. Validates quantity, schedules, inventory balances, orders and inventory policy compliance.

Works with internal and external customers to formalize procurement requirements. Leads proposal analyses and develops negotiation strategies. Leads the supplier negotiation process. Negotiates all elements of the contract. Prepares and executes negotiated documents. Ensures compliance with company procedures and regulatory requirements. Manages contract terminations.

Develops and implements contract/subcontract management plans for new business acquisition. Leads or participates in proposal analysis to fulfill customer and program strategic requirements. Leads suppliers and stakeholders in the development of risk, issue and opportunities management plans. Communicates across functions and programs to manage risks, issues and performance to plan. Manages or leads cross functional teams to deploy improved processes, systems and tools. Leads program and project reviews. Manages and analyzes supplier performance. Provides direction to suppliers to improve performance and ensure contractual requirements are met. Manages supplier import and export regulatory requirements. Participates on import and export compliance teams. Works across functions to implement continuous improvement plans. Education

Associate of Applied Science Degree : Business Technology Accounting Specialization, 1991 Hallmark Institute of Technology - San antonio, Texas GPA: GPA: 3.9

Business Technology Accounting Specialization GPA: 3.9 Coursework in Basics of Supply Chain Management

Coursework in Detailed Scheduling and Planning and Master Planning 7606 Old Spanish Trail, San Antonio Texas 78233

Personal Information

I am a highly motivated individual who will bring to you many years of purchasing experience in various fields of Procurement. I am experienced in Government and civilian purchasing requirements. I have experience in major sub contracts, overhead contracts, capital acquisitions, construction and facilities contracts, service contracts, competitive bid processes, folios, small business awards, supplier performance, price negotiations, fabrication of parts, COTS, and use of a procurement card. I have received three Supplier Diversity Awards. All folios pulled for compliance have been audited with no major findings. I possess and maintain strong verbal communication skills with my co-workers and customers which include BLSS, BHM and Sabreliner, OKC and St. Louis. I am a hard worker and a team player who gives more than 100% to my job and my organization. Summary of Qualifications

Management: Accomplished Team Leader, Employee training, motivation, and leadership skills. Strong communicative skills, (verbal/written). Effective Manager and Supervisor. Food accounting skills, cash handling, inventory control. Merchandising, promotions, and marketing. Accounts Payable, Accounts Receivable, Payroll and Administration/Personnel.

Microsoft Office, Outlook, Excel, Word and Power Point Office procedures, customer service, Accounting software, access and Internet, copier, scanner.

References

References

Available upon request

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