Marketing, Sales, Retail, Customer Service

Tou Vang

********@******.*** 507-***-**** *** Hiawatha Blvd., Winona, MN 55987

EDUCATION

Bachelor of Science in Marketing May 2015

Winona State University, Winona MN

Relevant Coursework: Research Marketing, Implemented Marketing Communication, Marketing Management, Small Business Consultant

Consulted with leaders of local small businesses and WSU Sustainability Minor to recommend brand repositioning

Page Education Foundation: Page Grant Recipient September 2010-May 2011

Student of Color Scholarship recipient

ProjectFine Scholarship Winner September 2010

One of three scholarship recipients

LEADERSHIP AND INVOLVEMENTS

Taiwanese Student Association September 2014-May 2015

Board Member/Event Planner/Marketing

Worked with team to brainstorm ideas, select, and implement fundraising events

Created and analyzed feedback from event satisfaction survey

Lowered price for event admission to increase participation, exceeding expectations

Increased sales of tickets through personal selling for events, exceeding sales goals

Hmong American Student Association September 2011-May 2012

Board Member/Vice President

Advertised events through flyers hung up on bulletin boards throughout campus

WORK EXPERIENCES

Rainbow Health Kare, St. Paul, MN 2012-Present

Personal Care Assistant

Assist resident in day-to-day activities

Family owned businesses: Asian Food Market and Chong’s Noodle House, Winona, MN 2007-2014 Cashier, Inventory, Stocker, Food Prep, Server

Increased customer satisfaction through strong customer service and building relationships

VOLUNTEER EXPERIENCES

Page Education Foundation: Page Grant Recipient, St. Paul, MN September 2010-May 2011

Provided over 100 hours tutoring service to elementary children

Service Learning Course, Winona, MN September 2009-June 2010

Tutored elementary students for a combined 90 hours

Winona Senior High School, Winona, MN September 2009-June 2010

Volleyball Manager/Assistant

Assisted the Winona Winhawks Girls’ Volleyball in drills, line judge games and score keep

Assisted the Winona Junior Olympic Volleyball in drills

LANGUAGES, TECHNOLOGY AND SKILLS

Bilingual: English/Hmong, one and a half year of Chinese study

Technology/Software: Microsoft Word, Excel, PowerPoint, Access, SPSS, Google Docs

Multi-cultural Understanding: Travel aboard– Japan, South Korea and Taiwan

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