Shawn Artson
Brooklyn, NY ***33
Phone: 718-***-****
Email: *********@***.***
Education
LaGuardia Community College December 1984
Queens, NY
Associates, Business Administration
Work and Related Experience
New York City Transit Authority – NY, NY February 1989– June 2014
Station Agent
Assist customers with transactions and travel information.
Handle complaints and troubleshooting via phone and in person.
Data entry and handle large amounts of money on a daily basis.
New York City Department of Sanitation – NY, NY May 1985 – February 1989
Shop Clerk
Clerical worker who handles data entry, schedules, and complaints.
Assist garage foreman and superintendent with daily duties.
Department of Consumer Affairs – NY, NY January 1983 – June 1983
Volunteer
Handle consumer complaints and phone boards.
Maintain data entry and filing analysis.
Publications
National Library of Poetry – NY, NY May 1992
Relevant Skills
Familiar with PC
Word, Excel, Powerpoint
Trained Communicator/Sales Clerk
Data Entry, Filing
Phones, Faxing, Copying, Typing