Customer Service Manager

Alicia Lowe

Riverdale, GA ***** 404-***-**** *.******@*****.***

OBJECTIVE: To obtain the Receptionist Operator position where my training and skills will be utilized within a company that implements team work and growth.

Qualification: Microsoft Office, type 75 wpm, customer service skills, team oriented, administrative assistant experience, inventory specialist, build plan-o-grams, managerial skills, Sevsafe Certified, cash handling skills

WORK EXPERIENCE

Park N Fly, College Park, GA 04/014-03/2015

Cashier

Interact pleasantly with customer and employees by using strong and clear communication skills

Answer phones, professional and responsively

Perform all duties associated with the cashier position including reading and accurately following documentations

Tinseltown 17, Fayetteville, GA 12/07- 07/2012

Assistant Manager

Department head/Accounting manager

Supervised 27 or more employees

Face to face customer service and expedited customers issues

Constructed effective working skills that made the facility ran smoothly

Emory Conference Center Hotel, Atlanta, GA 08/07-12/07

Front Desk Agent

Cultivated a fun and challenging work environment

Executed guest check in and check out with customers satisfaction

Answered incoming calls to assist with customers reservations

Wal-Mart, Fayetteville, GA 08/06-08/07

Cosmetic Associate

Assembled and stocked products

Advised customers with new beauty tips

Helped customers in other departments

EDUCATION

Georgia State University, Atlanta, GA Expected graduation Fall 2016

Bachelor of Fine Arts, Art Education

GPA 3.64

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