Microsoft Office Management

De'Ambra Cole

Operations Analyst

Dallas, TX

*********@*****.*** - 281-***-****

Senior Analyst with 5 years of experience in Finance industry, a Masters Degree in Business and 2 years of management experience. Specialize in finding efficiencies and minimizing costs. Mentor, train and develop entry level analysts.

Authorized to work in the US for any employer

WORK EXPERIENCE

Operations Analyst

JP Morgan Chase - Dallas, TX - June 2010 to Present Bookkeeping

• Responsible for accurately posting all Broker/Dealer Services business activities to JPMorgan Chase General Ledger and updating customer's DDA balances

• Assess daily reconcilement and reporting of suspense items (open items), Bank Loan pay downs, aging reports and End-of-Month processing.

• Evaluate unclaimed funds or process return transfers, assist internal clients in break resolution and assist in FATCA related transactions

• Assist tech teams with UAT Testing for DTC, Clearance and Settlement services in order to improve system efficiencies and was able to consolidate and eliminate four hours of a full work day by migrating team from New York to Dallas

Securities Collateral Management

• Managed high volumes of collateralized transactions and achieved new funding and operational efficiencies by computing daily metrics and analyzing ways to decrease manual processes

• Acted upon client's trade instructions according to standard operation's procedures and client's standing instructions and provided a comprehensive suite of agency services for repurchase and escrow agreements.

• Carried out complex transactions including the transfers of internal and external funds, transfers of shares/ positions, and resolving/repairing exceptions and breaks Custodial Trust Company

• Performed complex processing, clearing, servicing and settlement of transactions/deals in Custody Operations

• Provided routine operational balancing and reconciliations, and resolved open items and payable/receivable entries

• Analyzed information to determine accuracy and completeness, while determining research inquiries regarding reference data setup or maintenance

Operations Program Intern

• Assisted within the Whole Loan Ops group and the overall aspects of managing bank owned portfolios in the Investment Banking Sector by participating on Servicer Balancing and Liquidation Processing

• Distributed daily reports to reconcilers and upper management in Microsoft Excel and Access Assistant Branch Manager

Hertz Local Edition - Houston - Arlington, TX - December 2007 to May 2010

• Executed great organizational structure in insurance replacement and local car rentals while managing monthly revenue, fleet utilization, five to six employees

• Assessed daily financial management options in all aspects of the branch budget, including analyzing customer refunds, sales/marketing fees, and branch reports EDUCATION

MBA

UNIVERSITY OF TEXAS AT ARLINGTON - Arlington, TX

2009 to 2011

Bachelor of Arts in International Business/Spanish DILLARD UNIVERSITY - New Orleans, LA

2003 to 2007

SKILLS

Microsoft Office Suite, Accounting Principles, Financial Reconciliation, Agile, SAP, Global/Domestic Trading, Collateral Management, Securities Lending

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