Customer Service Sales

Valeria Valenzuela Guerrero

Phone: 602-***-****

E-mail:***************@*****.***

Education:High School Diploma

Objectives: To obtain a position in which my skills would be of valuable use and where possible advancement is available.

04/15- Currently

Phone banker 1

Wells Fargo credit card services

As a phone banker 1 I take in coming calls regarding the customer's credit card account, I assist the customer in a fast and friendly matter, as I assist the customer I also have to refer a product that can enhance there banking with Wells Fargo.

5/14-04/15

Upsells specialist

Arriva medical (40st and greenway)

As a Upsells specialist I upsold diabetic patients knee braces, back braces, and heating pads that were being covered by medicare, i ran insurance eligibility to make sure the insurance plans were up to date, I would also answer any questions patients had regarding there diabetic supplies.

03/11-09/13 Cashier/Customer Service

Wal-Mart(2020 N. 75th Ave. Phoenix, AZ 85035)

I have held many positions within the Wal-mart corporation, As cashier, I checked the customer out in a fast and friendly manner. As a sales associate, I assisted the customer with their needs and answered any questions that they had on products. As a service desk associate, I took returns from customers and returned baskets to the corresponding department.

05/09-02/11 Tel-Marketing Operator

Strategic Marketing Enterprise (43rd Ave & Peoria, Glendale,AZ 85304)

providing our customers with quality service, placing orders, answering phones, set up invoice plans, setting up accounts,& etc.

12/07-04/09 Housekeeping

Motel 6(7116 North 59th ave,Glendale AZ 85301)

I would bring clean linen, bedding, cleansers, and all other necessary cleaning equipment to the rooms. I also replaced soiled linen and towels, restock soap, tissues, and drinking glasses, disinfect bathroom surfaces,dust and polish the furniture, remove all trash, vacuum the carpet, and wash any uncarpeted floors. Before leaving, I'd check to make sure that the room is spotless and ready for next customer.

Skills: Customer service experience, sales, Type 30 WPM, Cash register, Fax, Copy, E-mail & internet friendly, Microsoft Word, Microsoft Excel.

References are available upon request

Contact this candidate