Ruth Gumbs
Lawrenceville, GA 30045
******@*******.***
Professional Summary
Highly experienced and reliable Administrative Assistant with exceptional experience in Accounting, To obtain a challenging career and work in an environment where I can utilize my skills and knowledge to advance within the company.
Attributes
15+ years Guest and Management Experience
Administrative Assistant, Concierge Agent, Front Desk Clerk, Telephone Operator and Accounts Clerk Experience
Microsoft Word, Excel, Power point, Access
Strong Leadership and Communication skills
Goal and detailed oriented
Excellent ability to Anticipate and Respond while being Self Motivated and Enthusiastic
Professional Experience
Cuisinart Golf Resort & Spa – Rendezvous Bay, Anguilla
Administrative Assistant, Engineering Department (January 2009 - June 2014)
Supported the Chief Engineer, two Managers and two Supervisors over-seeing the Engineering department
Maintain vendor information and ordering history in Excel
Process cash reimbursement and reconciliation on petty cash
Prepare and process accounts payable checks and other check requests
Research and resolve vendor billing and payment issues, and resolve invoice discrepancies
Support monthly close process with the accounting department
Approved weekly time sheets, and reconciled payroll discrepancies, expense accounts and purchasing cards
Maintained departmental records and accounting records by making copies, filing documents
Generated and issued daily work orders to appropriate staff
Concierge - December 2004 – January 2009
Greeted guests upon arrival and departure
Maintained and stocked work area as needed
Received and fulfilled special guest arrangement requests including boat charters and dinner reservations
Process AP invoices compliance with company policies and procedures
Front Desk/Telephone Operator – February 2004 – December 2004
Answered incoming calls and directed calls to guest rooms, staff or departments through the switchboard or PBX system
Received guest messages and delivered the same to the guest
Logged all wake-up call requests and performed wake-up call services
Check in and out guest in compliance with company policies and procedures
Provided information about hotel services to guests
Maintained relationships with other departments to aid in the resolution of problems
Malliouhana Hotel, Meads Bay, Anguilla
Accounts Clerk (November 1994 – March 2002)
Maintained accounting records and processed guest billings
Reconciled bank statements by comparing statements with general ledger
Code, verify and enter accounts payable data into accounting system
Reconcile payments and prepare analysis of accounts and aging
Review accounts receivable aging and contact customers regarding payments
Maintain fixed assets schedule and depreciation
La Sirena Hotel, Meads Bay, Anguilla
Front Office Clerk (August 1993 – August 1994)
Routed customers to appropriate places within the hotel
Made reservations on phone and in person
Handled incoming calls and routed messages appropriately
Reviewed accounts and charges during check out
Arranged tours and transportation for guests as required
Education
Kaplan University Associate Degree in Accounting, 2009
Skills
MS Excel
MS Word
MS Powerpoint
MS Outlook
MS Access
Reporting skills
Attention to detail