Customer Service Accounting

HAIMANOT BIRHANE

● ** Canterbury Square # *** Alexandria, VA 22304 cell: 202-***-**** **********@*****.*** Professional Summary

Friendly, caring and service oriented individual. Bringing strong hospitality and customer service skills to achieve the highest level of customer satisfaction.

Prepares asset, liability and capital account entries by compiling and analyzing accounting information on a timely and accurate manner. Documents financial transactions by entering accounting information. Skills

● Good communication and interpersonal skills

● The ability to work well as part of a team but also use own initiative

● Problem solving skills

● Ability to remain calm under pressure and in emergency situations

● Flexibility

● Accuracy and attention to details

● time management skills

● Tolerant and flexible to different situation

● Analytic thinking and planning

● Organizing and prioritization skills

● Trusted key holder

● Quick learner

Work History

Cabin crew, November 2006 to July 2012

Ethiopian Airlines – Addis Ababa, Ethiopia

Excellent know how of passenger safety protocols and flight emergency procedure Greeting passengers as they board the aircraft

Good hospitality skills for presenting food and drinks Able to sell different product on board

First aid and CPR certified

Proven ability to help people with special need such as children and disabled passengers Accountant, May 2004 to October 2006

H.MAYLER PLC Authorized service contractor for UPS – Addis Ababa, Ethiopia Assisted in the day to day accounting tasks: entering Account payable and Account receivable, processing payments and revenue. Performed general office duties: filing, scanning, mail processing, and data entry. Assisted with daily cash balance.

Assisted accounting manager with different project. Education

Diploma: Cabin crew, May, 2009

Ethiopian Airlines - Addis Ababa, Ethiopia

Diploma: Accountant, May, 2003

Unity University College - Addis Ababa, Ethiopia

Accomplishments

● Customer Relations: - Earned highest marks for customer satisfaction, class-wide.

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