Customer Service Graphic Designer

LuAnn Belmonte Paladino

**** **** ********* ******, *******, IL 60660-1811

708-***-**** https://www.behance.net/LuAnnBP ******@*****.*** Graphic Designer Extensive experience in the designing and production of ads, pamphlets, and textbooks; writing, editing and proofing; researching ideas to develop ad campaigns; graphic production and production scheduling; customer service, organizing, and scheduling. Expert knowledge in InDesign, Quark, and Microsoft Word programs. Good working knowledge of Photoshop and Illustrator. Intermediate knowledge in PowerPoint, Constant Contact and Vertical Response, LinkedIn, Twitter, Google+ and Google Analytics and Excel. Knowledge of HTML, CSS. Experience

The Missner Group, Graphic Designer and Marketing Coordinator, Skokie, IL 2014–2015

• Design and write ads for print and web.

• Design and write graphics for email blasts through Constant Contact.

• Design and write graphics for Twitter Tweets https://twitter.com/MissnerGroup.

• Manage website; wrote and created graphics for different pages http://missnergroup.com/Company/WhatsNew.aspx.

• Design covers for booklets and proposals.

• Established YouTube channel to enable uploading of video onto company website and social media outlets https://www.youtube.com/channel/UC3ZdvitjvijdFRdlhRpF41g.

• Update LinkedIn Pages https://www.linkedin.com/company/the-missner-group-llc.

• Building Google+ Business Page.

• Edit press releases.

• Handle editing, proofing, and printing of 5 booklets.

• Negotiate and coordinate schedule with photographers, print and graphic vendors.

• Take notes for marketing meetings.

• Administrative duties include light technical support for office staff, ordering supplies, scheduling meetings, and coordinating events for sales force.

Royal Trinity Chicago, Graphic Designer and Marketing Coordinator, Chicago, IL 2011–2013

• Design, write, and produce promotional materials for rentals.

• Research different marketing avenues.

• Administrative duties include managing client’s vacation home rentals, three locations. Freelancer: Textbook Design, Production, and Coordinating, Chicago, IL 1995–Present

• Design Assocs., Evanston. Production, design, and qc’ing of 4/c elementary school textbooks.

• Boise Cascade, Schumburg. Design and production of office supply catalogs.

• Pearson SF, Glenview. Coordination, production and prepress of 1/c, 2/c, and 4/c school textbook ancillaries.

• 3CD, Chicago. Production of text books.

• Navta Assocs, Chicago. Coordination and layout of various trade and college textbooks.

• 3D Agency, Denver. Coordination of print materials for Chicago office.

• K Creative, Chicago. Editing and page layout of human resource manuals.

• Houghton Mifflin/Harcourt, Evanston. Creation of templates for and production of Language of Literature series. Houghton Mifflin Company, Production Coordinator/Desktop Specialist, Boston, MA 1990–1995

• Created and monitored composition and art budgets for approximately 180 books and transparency programs.

• Developed schedules with editorial production.

• Negotiated costs of type, art, mechanical preparation, and prepress services with outside vendors for ancillaries.

• Hired and supervised in-house freelance staff.

• Trained freelancers in book composition on QuarkXPress/Mac.

• Trained in-house staff in the downloading and code stripping of typeset or desktopped files.

• Trained administrative staff in IBM WordPerfect and MS Word for DOS, Windows, and Mac.

• Planned and coordinated with authors the scheduling and formatting of author-prepared, camera-ready ancillaries.

• Technical software contact/trainer for author-prepared, camera-ready ancillaries.

• Wrote guidelines for various procedures including instructions for authors on how to prepare printable ancillaries. Education Attended classes at Shimer College, Waukegan, IL; Harvard University, Cambridge, MA; Massachusetts College of Art, Boston, MA; Certificate Program at New England School of Photography, Boston, MA

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