Kenneth S French
**** **** *** ******, ******, Florida 32766
*.**********@***.***
Dynamic, competitive automotive professional with over 14 years in retail automotive and Buy Here Pay Here industry. Broad based experience in retail, wholesale, finance and service. Imaginative and innovative individual with proven management, sales, advertising and business development skills
Professional Experience
JD Byrider / CNAC, Augusta, GA and Orlando, FL
Vice President / Owner Operator
2004 to Present
Owner operator of 2 franchise used car dealerships, related finance companies and service departments. Purchased a failing franchise in Augusta, Ga and turned it around within 6 months. Increased sales volume 110% and placed consistently in the top 25 stores in the country. Increased profitability 150% by controlling operating costs along with increased loan portfolio performance. Opened second successful location in Orlando, FL 3 years ago.
Oversaw pre-opening renovations and licensing
Responsible for all aspects of operation of a multimillion dollar sales, service and finance portfolio
Under written $50mm in loans and maintained excellent delinquency 1+ under 10% and charge off results of 1.2%
Maintained sales CSI of 95% and service CSI of 92%
Trained and retained top performing management, sales, service and collection associates
Total P&L responsibility
Set up monthly marketing budget and purchased TV, print and internet advertising
Purchase inventory and liquidate repossessions
Dave and Busters, Jacksonville, FL
Assistant General Manager
1999-2004
Managed day to day operations of a high volume restaurant and entertainment venue with revenue of $9mm yearly. Consistently achieved store volume and P&L goals as well as year over year sales increases of 5%.
Responsible for managing a staff of 10 managers and 175 hourly employees
Oversaw training of all new associates
Full P&L responsibility
Handled customer service issues
Scheduling of Management staff as wells as performance reviews
Counseled staff with Human Resource issues and took appropriate actions
Additional Professional Experience
1997-2000 Jillian’s Entertainment- Assistant General Manager high volume restaurant and entertainment facility including 2 restaurants, arcade, dance club and bowling alleys
1995-1997 Longhorn Steak House- General Manager
1987-1992 South Square Motors- Sales Manager and F&I manager for Nissan / Mitsubishi dealership
Education
BA from Geneseo State University of New York