Administrative Assistant Customer

BONNIE BAGDON

**** ***** **, ******, ** ***** 708-***-**** ************@*****.***

SUMMARY

Seasoned patient service receptionist with more than 10 years of experience in a fast-paced medical facility. Excellent communication and time management skills. Handles tasks with accuracy and efficiency. Core competencies include Microsoft Word/Excel, Mysis,EMR/EHr,and Phytel software.

SKILLS

Clerical

Customer and Personal Service

Active Listening

Time Management

Social Perceptiveness

EXPERIENCE

2005-2015

Senior Patient Receptionist, Pronged Smith Medical

Verifying insurance, ordering supplies, checking patients in and out.

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages.

Greet persons entering clinic, determine nature and purpose of visit, and direct them to destinations.

Receive payments and record receipts for service.

Transmit information or documents to customers, using computer, mail, or fax machines.

Collect, sort, distribute or prepare mail, messages, or courier deliveries.

Operate office equipment and arrange for repairs.

Complete forms in accordance with company procedures.

1997-1998

Administrative Assistant, Rogers and Hollands

Greet customers and ascertain what each customer wants.

Recommend, select, and help locate merchandise based on customer needs or desires.

Compute sale prices, total purchases, receive and process payments.

Help customers try on or fit merchandise.

Open and close registers and making deposits.

Inventory stock.

Estimate cost of repairs and manage the repair department.

1991-1995

Office clerk, J.B. Robinson

Greet customers and ascertain what each customer wants.

Recommend, select, and help locate merchandise based on customer needs or desires.

Compute sale prices, total purchases, receive and process payments.

Help customers try on or fit merchandise.

Open and close registers and making deposits.

Inventory stock.

Estimate cost of repairs and manage the repair department.

EDUCATION

1978-1983

Associate of Applied Science, Moraine Valley Community College

1974-1978

High School Diploma, Oak Lawn Community H.S.

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