Richard Hagood
Niles, MI *****
Cellular 269-***-****
acrhyi@r.postjobfree.com
JOB OBJECTIVE An outgoing individual who likes to work. Is punctual, dependable, innovative, and is a resourceful self-starter seeks challenging hands-on position that varies from day to day.
ACCOMPLISHMENTS
• Spearheaded purchase of single point location LaserJet networkable printers from individual desk jet printers. This service reduced ink costs and print time.
Coordinated the placement and cabling of three networked computer labs consisting of 30 computers each.
Implemented the change in server room configuration from physical servers to virtual servers at CA.
Implemented the addition of wireless access points throughout both campuses
EXPERIENCE
2013 - 2015 Network Administrator - Nyloncraft, Inc.
616 W McKinley Ave, Mishawaka, IN 46545
Manage helpdesk tickets with the target of zero accumulation.
Inventory and monitor assets such as servers, switches, router, firewalls, PCs, monitors and Printers with LanSweeper software.
Utilize and query Barracuda spam filter for system and individual users.
Strong outgoing personnel service skills toward vendors and end users and the various equipment that they utilized
Strong working knowledge of current networked and non-networked printers of different manufactures & models.
Knowledge & ability to build, install, and configure windows desktop hardware & operating specifications as determined by others.
Image PC OS using Norton Ghost
Able to analyze and troubleshoot desktop PC, Laptops, Printers, cabling, Digital projector, Monitors used by Nyloncrafts system.
Maintain VOIP phones and there configuration.
Create users and distribute policies/security rights as dictated by HR or Network Analyst
Setup iOS 8 IPhone 4-6+ to communicate via MS exchange.
2003 - 2013 Technology Coordinator - Countryside Academy.
4800 Meadowbrook Rd. Benton Harbor, Michigan
Responsible for maintaining, analyzing, troubleshooting, and repair of server based computer systems.
TCP/IP, DNS, DHCP(HP DL380 with VMware, running Novell, Linux and Microsoft servers) and stand-alone 230+ MS windows XP pro, Windows 7 pro, Mac OSX Mountain Lion workstations.
Utilizing Cisco Switches, Routers, and firewalls, Iomega-NAS system.
Documentation of hardware and software system and peripheral problems, and daily log.
Maintain, upgrade and/or replace hardware and software systems as required.
Support and maintain user account information including rights, security andsystem user groups.
Familiar with a variety of the field's concepts, practices, and procedures. Created and maintained integration of technology plan for school.
Coordinated budget for computer resources i.e. software, hardware, training requirements and learning resources.
Evaluation and installation of patches and resolve software related problems.
Perform system backup and recovery. Maintain data files and monitor system configuration to ensure data integrity.
Designed, built and maintained Countryside Academy's web page with Microsoft FrontPage, Microsoft expression web 4.
In-depth knowledge of project management methodologies.
Skilled in coordinating, planning and supporting administrative directives and functions.
Familiar with Microsoft applications like Word, Access, PowerPoint, Excel, Publisher, Visio, Adobe Acrobat, Adobe Shockwave, QuickTime, Adobe Flash and Java.
1999 - 2003 Facilities Maintenance - Lake Michigan College.
1905 Foundation Dr, Niles, MI 49120
Niles, Michigan
Repaired and installed water closets, cold and hot risers and bathroom plumbing fixtures.
Informed management regarding maintenance issues.
Handled the tasks of maintaining inventory that includes pick up, ordering and receiving of suppliers.
In-charge of local campus landscaping. Mowing, trimming, pruning, etc.
Ability to ensure quality control, compliance and completion of work on time. Monitored reading on boiler and HVAC systems.
1984 - 1999 Field Supervisor - Teledyne Geophysical
5825 Chimney Rock Road • Houston, TX 77081
My experience includes fifteen years as a Senior Observer/Technician, Field Seismologist, Instrument Technician, and Field Supervisor.
Experience in all phases of marine seismic acquisition.
From back deck operations to instrument room supervisor.
Adept at installing and operating a varying degree of data recording and air gun equipment. Able to coordinate with client representatives.
Demonstrated ability to diagnose, analyze, and evaluate software and hardware related computer problems and implement solutions.
Acquisition specializing in quality control supervision of 2D, 3D, Bottom Cable and transition zone Data.
Experienced in onshore vibro-seis, shot-hole, specializing in offshore marine 2D and 3D, Bottom Cable data acquisition.
EDUCATION
2003 Bachelor of Science, Business Systems Support Specialist / Electronics - Siena Heights University. Benton Harbor, Michigan
Double Major
2001 A.A.B., Computer Information Systems - Lake Michigan College . Benton Harbor, Michigan
1984 A.A.S., Electronics - Texas State Technical College. Harlingen, Texas
MILITARY SERVICE
1976 - 1980 Crypto Supervisor - U.S. Navy. Naples, Italy
Crypto Supervisor: Held Top Secret (United States Military Clearance), Secret (NATO Clearance) (RM2).Honorable Discharge
REFERENCES
Paul Marazita: (Administrator-Retired) 1276 Chapelgate Rd. Niles, MI. 49120
Phone 269-***-****
Ken Ganser (Engineer-Nyloncraft) 11409 south lake dr Granger Indiana 46530
phone 574-***-****
Richard Warfield, (Network Analyst-Nyloncraft) 5211 Windfall ct., South Bend, IN 46619
Phone 574-***-****