Customer Service Sales
Resume:
BARBARA J. JANTZEN
Phone :713-***-****
**********@*****.***
OBJECTIVE
Career-driven team player with over 20 years of office experience ranging from accounting, customer service, pricing, supply chain to management. My experience in transportation combined with my previous warehouse inventory & management at Canteen will allow me to take control and improve your company’s financial practices and improve processes and profit opportunities.
SUMMARY OF QUALIFICATIONS
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Analyzing information and evaluating results to choose the best solution and solve problems. Developing specific goals and plans to prioritize, organize, and accomplish company objectives.
EXPERIENCE
April 2011- Stage Stores HOUSTON, TX
March 2014 Logistics Analyst
Maintain accuracy of Inbound Transportation budget detail and assist with budget preparation semiannually.
Prepare and update weekly forecasts.
Perform analyses related to growth activities including current and historical trends for revenues and expenses for purposes of forecasting and budgeting
Develop and maintain databases of logistics information such as Vendor compliance, Carrier Scorecard and Transportation Management System
Audit and process all Carrier invoices for payment
Track and balance expenses to ensure proper forecasting and general ledger reporting.
Provide ongoing analyses and reporting metrics in areas such as transportation costs, on time delivery, DC Receipts and vendor compliance.
Develop and teach a formal training class on supply chain and logistics material
Service as back up for department in routing inbound freight to 3 DC’s
February 2009- Canteen Vending Services HOUSTON, TX
April 2011 Senior Accounting Clerk
Client Invoicing
Accounts Payable
Ongoing analyses and reporting of warehouse inventory
Flow Receipts thru the Warehouse in the most cost effective way
Maintain system database with accurate product information
Implement and streamline OCS system process' for maximum accuracy and efficiency
Creation and Analysis of sales reporting for internal and external use
September 2003- Garden Ridge Corporate HOUSTON, TX
November 2008 Manager Pricing, Signing & Reporting
Create & Maintain database to monitor all pricing issues & errors
Generate & Proof Advertising Media
Manage Price Event Entry
Implement new software updates and processes for pricing and signing
Supervise creation & distribution of Signing for chain
Establish procedures & process’ for Price Events
Train & Hire new associates on Price Events & Systems
Teach monthly training classes on Excel, Word etc…
Plan weekly markdowns for under performing merchandise
Run weekly sales reports
Manage 3 direct report employees
BARBARA J. JANTZEN
21319 Park Green DR
Katy, TX 77450
Phone :713-***-****
**********@*****.***
August 2002- Garden Ridge Store 4 HOUSTON, TX
September 2003 Count Room Associate
Process Payroll
Create Schedules
Process Daily Deposit
Daily Vault Audit
Employee new hires and Terminations
Maintain Employee Files
April, 2000- USI Insurance Services of Texas HOUSTON, TX
May 2002 Staff Accountant
Input and reconcile daily cash deposits
Draft and input monthly general ledger journal entries
Research and resolve G/L out of balance issues
G/L Reconciliation
Bank Reconciliation
Expense Reports
Accounts Payable
February, 1996- EQUIVA SERVICES LLC HOUSTON, TX
April, 2000 Administrative Assistant / Sales Analyst
Monitor and maintain Daily Merchant Credit Card Settlement
Manage Help Desk
Research and resolve settlement issues
Maintain daily A/R for Shell and Texaco credit card portfolios (Approximately $3M monthly)
Reconcile Daily client settlement
Maintain Credit Card Bank Database
Research and resolve merchant chargeback’s.
EDUCATION
June 1992 KEMPNER HIGH SCHOOL SUGARLAND, TX
High School Diploma
August 2001 HOUSTON COMMUNITY COLLEGE HOUSTON, TX
Networking Certification
December 2001 HOUSTON COMMUNITY COLLEGE HOUSTON, TX
JAVA Programming Certification
REFERENCES Available upon request
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