Manager Developer

Chandan Singh

Cell: +91-813-***-****: ***********@*****.***

Experience Summary

Over 10 years of extensive experience in software design, application development, implementation, maintenance, enhancement and testing and support in mainframe domain.

Extensive experience in analysis of Business and system requirements including impact analysis of existing systems and create detail requirements with the consultation of Business users and technical architects.

Strong exposure to various phases software development life cycle (SDLC) including requirement analysis, development, debugging, testing, Performance optimization, implementation & quality coordination, production support and client coordination.

Extensive experience as System Analyst / Mainframe developer / Technical Lead / Onsite coordinator / Team Member.

Successfully developed, executed and delivered project by bringing business and technical knowledge together for assigned project engagements.

Worked directly with customers to manage gathering, analyzing and documenting detailed requirements.

In-depth knowledge in application development methodology with strong programming skills in COBOL, MVS, JCL, VSAM, DB2, CICS, MQ Series, IMS and SQL.

Expertise in mainframe tools like TSO/ISPF, QMF, SPUFI, CHANGE MAN, FILE-AID, XPEDITOR, CA7, SYNCSORT, IDCAMS, IEBGENER, FTP, LIBRARIAN, EASYTRIEVE and PLATINUM, XPEDITOR, CA7, FILE-AID, SPUFI, QMF, FILE-AID (DB2), ENDEVOR, NDM, ZEKE, SAR, LIBRARIAN, Easytrieve, MQ series, File Manager, File Manager/DB2, Informant (ETL), BMS, ACH pep+, SharePoint, file gateway, FED processing, Balancing, Prefunding processing, Connect Direct, FTP, SORT, Anti Money Laundering, OFAC, Common View, Vantage One, XML, IMS DB.

Build Relationships - Collaborates with people from diverse backgrounds, experiences, and functional areas to discover new perspectives.

Strong requirement analysis, design and development skills, and strong business domain knowledge.

Expertise in different phases of SDLC: Design, Development, Maintenance, Re-Engineering.

Experienced in Data Conversion, Extraction, and Data migration projects.

Good experience in (ETL) Data ware House and Data Marts migration projects, with Reporting.

Experienced in Onsite-Offshore work model.

DOMAIN EXPOSURE

Development & Maintenance of Health care & Insurance Applications: 4 Years.

Development & Maintenance of Financial Application (ACH, EDI, AML): 7 Years.

Development & Maintenance of Logistics Application (Transportation): 6 months.

Mainframe Corporate Training at TCS, Pune, India

Duration Apr, 2001 to Jun, 2001

Environment Mainframe OS/390

Description An entry level specialized training was given in Mainframe stream in OS/390 operating system in languages namely MVS, JCL, COBOL, CICS & DB2. At the end of each course there was a dummy project performed & at the end of final course completion a live project comprising of all the above languages was performed.

Technical Skills

CICS, COBOL, SQL, JCL, JCL PROCS, VSAM, TSO/ISPF, EZTRIEVE, FILEAID, XPEDITER, PANVALET, CHANGEMAN, VSAM, TSO, ISPF, PLATINUM, MQ, DB2, QMF, SPUFI, Stored Procedures, SYNCSORT, SORT, CA7, IDCAMS, IEBGENER, FTP, LIBRARIAN, ENDEVOR, PANVALET XPEDITER, FILE-AID, INTERTEST, IMS, ICETOOL, INTERTEST, HP Quality center, Platinum, IBM Sterling File Gateway, ACH Pep+, CI/PZ, DD, TD, Common view, AML, FCRM, SharePoint.

Education

Bachelor of Engineering (Instrumentation), North Maharashtra University, India.

Professional Experience

Senior Mainframe Developer

Feb 2010 – Current

Washington Federal, Columbia, Sterling, Hudson Valley, Iberia Bank, Optum Bank, First Commonwealth, SSFCU, Mutual of Omaha Bank, Fulton Financial, Barclays, First Merit Pittsburgh, PA

Environment:

COBOL, JCL, CA7, SQL, CICS, Netron, CLIST, MF Cobol, IMS DC, Informant (ETL), Micro Focus COBOL, CICS, Inquiry, HTML, XPEDITOR, CA7, FILE-AID, SPUFI, QMF, FILE-AID (DB2), ENDEVOR, NDM, ZEKE, SAR, LIBRARIAN, Easytrieve, MQ series, File Manager, File Manager/DB2, Informant (ETL), BMS, ACH pep+, SharePoint, file gateway, FED processing, Balancing, Prefunding processing, Connect Direct, FTP, SORT, Anti Money Laundering, OFAC, Common View, XML.

Designed and developed and implemented various clients on the ACH pep+ system that has various components such as ACH, AML, common view, Sterling file gateway, Fed processing, EDI, EPN, etc.

.

Responsible for developing process flow, Business test scenarios.

Translate business requirement to systems design.

Coded the module using MQ series,Cobol,DB2 and CICS

Writes new programs of moderate complexity and scope, working with basic applications systems designs and specifications and utilizing standard procedures and techniques.

Interfaces with system designers to design, code, test and implement application programs for all stages/types of testing: Pre-Testing, Unit Testing, Integration Testing, System Testing, User Acceptance Testing, Creation of testing environments, job streams, strategies to address test system/data dependencies, the format of the test, the testing environments, type of testing and how the testing will be conducted.

Data Validation across different applications throughout Integration Testing & User Acceptance testing

Created test cases, prepared test data and setting up test environments and execution

Created Implementation and Validation Plans

Perform reviews for all the Installation components

Responsible for the release implementation in production.

Responsible for preparing all kind of weekly and monthly status reports.

Perform Root Cause Analysis for the Production defects & User acceptance Testing defects

Research, analyze and develop conversion modules to have a bank/clients migrate successfully to the Outsourced ACH environments based on the requirements analysis done with the clients.

Ability to plan/execute projects in ACH, Payments and Core Banking.

Very well versed with working within a multi- vendor environment.

Highly experienced in application migration projects within the financial services/ banking industry.

Worked on RUP, UML and other Business Analysis techniques, tools and processes.

Managed stakeholders and assisted client in managing requirements and roadmap priorities.

Experienced in planning and delivering a framework or roadmap to help plan and coordinate technology developments.

Capable of handling the issues associated with managing IT in large, complex organizations.

Experienced in analyzing customer requirements, developing technical designs, providing technical estimates and solution alternatives that meet customer needs.

Experienced in facilitating in Business Analysis and Systems Analysis Planning process for core banking projects.

Highly experienced in evaluating the current business and IT environments to identify requirements, vulnerabilities and opportunities.

Always helping in developing and managing strong relationships with clients at all levels.

Provide business development support and identifying opportunities for downstream engagements.

Help in preparing proposals and Statements of Work (SOW) for client engagements.

Gather and define business requirements, write and maintain technical designs, create technical diagrams, and perform data mapping for various projects and modules

Do the conversion for the banks/clients onto the current ACH pep+ system using conversion spreadsheets containing the banks data for the CNS and PEP+ loads of databases.

Develop conversion modules for mapping the customer id for CNS during Incremental Data Load to load the banks data into CNS - based on Business Analysts requirement and as per the NACHA standards.

Prepare/Setup the full flow of the clients/banks data files into the ACH pep+ system.

Complete the banks/clients CNS Incremental Data Load onto the ORACLE based CNS system.

Day to Day monitoring and assistance and status reporting on the UAT till Pre-PROD of all the activities for the bank – this includes balancing, window processing setup, prefunding, data file flows – inbound and outbound.

Building and Setting up of the IBM sterling file transmissions for the banks/clients as per the project plan.

Support bank Ingestion of the files to CNS during various phases and educate the banks/clients how to use the system and perform there necessary duties.

Setup the bank for Anti-Money laundering (AML) scanning using the FCRM.

Setup the bank for the Common view so that the date entry operators could access the systems for check enquiries.

Setup the firewall rules for the client facing and intra company/product interactions – Includes CNS (front end), IBM sterling file gateway, TO and FROM file flows from FED/EPN.

Do the Bank conversion setup in ACH PEP+ in various environments.

Perform Bug Verification for Production and UAT issues, Questions and inquires reported by Client Services group, Operations.

Analyze and code and test various enhancements and product upgrades for ACH – includes NACHA rule changes, AML SDN, CONS, Fin Cen 311, Sanctioned Country changes.

Work on the day to day bank/client issues or modifications for the proposed and accepted changes.

Support the various nodes of data flows – IBM Sterling File Gateway, AML, Move IT, CNS, and PEP+.

Monitor all turnovers to productions and bank implementation - Tech Specs, Endevor Change Checklist, and transmission document, creating spreadsheets.

Do 24*7 on-call supports for PEP+ issues in ACH pep+ outsourced environment. Response and Resolve the issues within the desired SLA of the clients/banks.

Build the SLA metrics report and upload to SharePoint for the ASP banks.

SDN (Sanctioned designated nationals) list updates CONS (consolidated) list updates and Fin Cen 311 special measures monitoring and update and application for Anti-Money Laundering (AML).

Using daily for the development/support of methodologies and tools for product support.

Support the bank/client during the training of the product, UAT test, and Production load – creating test files, research/answers Business Analysts questions and inquiries

Provide shakeout testing on all environments on every CNS Code Drop/Patches implementation.

Help bank/clients understand the window reporting and statistical reporting of the entire ACH flow.

Maintain and monitor bank reports/data files as requested by Clients/Banks through intra company request flow system.

Assist banks/clients on issues and guide them through the research of items processed through the ACH system.

Help bank and educate them on the NACHA rule changes.

ACH process monitoring during post-implementation support and/or turnovers.

Help the banks/clients on day to day balancing of the flow.

Disaster recovery tests on regular frequency.

Senior Mainframe Developer

Dec 2006 – Jan 2010

Santander Bank, Fulton Financial, First Mariner, Optum Pittsburgh, PA

Environment:

COBOL, JCL, VSAM, FILE-AID, DB2, SPFUI, QMF, IMS, EZTRIEVE, PLATINUM, LIBRARIAN, REMEDY USER, ICE TOOL, EXPEDITER, FTP, BDT, MQ series, CA7, SORT, SYNCSORT, IDCAMS, and IEBGENER.

Designed and developed and implemented various clients on the Source One that has various components such as ACH, Demand Deposits, Time Deposits, Exceptions processing, Presentment, Combined Interest.

.

Responsible for developing process flow, Business test scenarios.

Translate business requirement to systems design.

Coded the module using MQ series,Cobol,DB2 and CICS

Writes new programs of moderate complexity and scope, working with basic applications systems designs and specifications and utilizing standard procedures and techniques.

Interfaces with system designers to design, code, test and implement application programs for all stages/types of testing: Pre-Testing, Unit Testing, Integration Testing, System Testing, User Acceptance Testing, Creation of testing environments, job streams, strategies to address test system/data dependencies, the format of the test, the testing environments, type of testing and how the testing will be conducted.

Data Validation across different applications throughout Integration Testing & User Acceptance testing

Created test cases, prepared test data and setting up test environments and execution

Created Implementation and Validation Plans

Perform reviews for all the Installation components

Responsible for the release implementation in production.

Responsible for preparing all kind of weekly and monthly status reports.

Perform Root Cause Analysis for the Production defects & User acceptance Testing defects

Senior Mainframe Developer

Mar 2002 – Dec 2006

Manulife, Americo, MassMutual, AXA – Kansas City, MO

Environment:

COBOL, JCL, VSAM, FILE-AID, DB2, SPFUI, QMF, IMS, EZTRIEVE, PLATINUM, LIBRARIAN, REMEDY USER, ICE TOOL, EXPEDITER, FTP, BDT, MQ series, CA7, SORT, SYNCSORT, IDCAMS, and IEBGENER.

Worked as a Mainframe developer on Vantage one product which is a leading life annuity administration system. Did successful implementation for more than 45 clients. This project was divided into several parts, Analysis, creating Functional specification, Unit testing, Functional testing, and Systems Integration Testing and production installation.

Lead the development of business requirements by working directly with customer.

Gather, analyze and documented detail requirements by interacting and collaborating directly with customer.

Analyze and documented the impacted systems and create data flow diagram (DFD) and Business relationship diagram (BRD) and presented to the technical team.

Converting high level business requirements into detailed functional specifications.

Summarizing and presenting the business requirements to the technical team, quality team and business stakeholders.

Developing the code and conducting the code reviews to deliver the code to the customer.

Participating in customer meeting to take functional sign offs

Participating in technical meeting with technical team and guiding and signing off technical specifications by making sure that they cover all aspects of business requirements.

Preparing Test plans, Test cases.

Involvement with all test stages to ensure the quality of the software product and manage change requests.

Performing Unit, System and integration testing, user acceptance testing UAT.

Create high level specification based on functional specifications.

Participates in post- implementation reviews of both application development content and process to maximize and share learning.

Development of Test Plans and Test Approaches, including defect tracking reporting and resolution, and Test Execution.

Mainframe Developer

Jul 2001 – Mar 2002

Woolworths, Australia

Environment:

COBOL, JCL, VSAM, FILE-AID, DB2, SPFUI, QMF, EZTRIEVE, PLATINUM, CHANGEMAN, ICE TOOL, EXPEDITER, FTP, BDT, CA7, SORT, SYNCSORT, IDCAMS, SAS and IEBGENER.

Worked as a Developer in a team of 6 members responsible for developing Data warehouse application, which stores and maintains the customer database.

Woolworth Limited is a big supermarket chain in Australia. The core business of Woolworth is supported by S/390 IBM based information systems. They are currently in the process of converting their information base (master and transaction records) to reflect the appropriate home state code in place of the National Code of State99. The project is being managed by Woolworth team and one component of the total project i.e. design and development of conversion programs and utilities is being done by TIL. Woolworths, has data, which contained STATE CODE ‘99’ in different forms. There is a need to convert all the data related to STATE CODE 99.This involves replicating state codes for the STATE 99 records depending on the various conversion rules provided by the client. This also involves changing the data like VENDOR CODES in the vendor structure of Woolworths, which are specific to STATE Codes. The current system is on the IBM platform using DB2 database and COBOL programming language.

Responsibilities:

Responsible for designing DB2 database to store Customer and related vehicle information.

Involved in analysis, design, coding and testing of programs related to Capturing the Customer information from Experian and Ford credit.

Installed trillium software for parsing the Customer information.

Designed, Developed System to transfer the data from DB2 to Teradata.

As a part of application support increased the business value by providing the integration of a corporate process/system for capturing, distributing, and adhering to consumer marketing by brand, channel (email, phone, and mail). Without permissions and suppressions, it would not be able to execute direct marketing campaigns without risk of legal liability and customer frustration.

As a Production Support Specialist, provided 24X7 production supports to very critical applications by fixing abends within specified time frame.

Actively involved in solving day-to-day queries from business customers. These queries involve a very high level of business understanding and needs of immediate resolution. This was achieved by either fixing the data or modifying the program.

Involved in data processing that requires coding new JCL and coordinating third parties to receive and validate the data.

Utilized IBM COMPATIBLE PCs, IBM MAINFRAME 3090, COBOL, JCL, SAS, XPEDITER, CA-7, CICS, DB2, FILEAID, TSO/ISPF, ABENDAID, CHANGEMAN, and IMS.

Awards

Certificate of appreciation, Manulife, Americo, AXA

Earned this award for outstanding performance and lasting contribution while working in Vantage One project.

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