Project Engineer

Raghuvaran.Amaravadi

Mobile: +**-******** E-Mail:************@*****.***

Seeking assignments in Linux and Tumbleweed Administration/ Production Support/Business End users coordination with an organization of repute preferably in the IT Industry

Domain: TUMBLEWEED 4.9.2 SP3 and 5.2 / Linux Admin

SNAPSHOT

A competent professional with the great desire to excel and achieve great heights in the IT industry. Have approximate 3+ years of experience in Tumbleweed Production Solutions, Business requirement Planning, Production accounts Migration, Providing technical Support to the internal teams, troubleshooting.

Trained on Tumbleweed 4.9 and 5.X versions.

Presently associated with Capgemini Technologies as a Secure Transport Appliance Support Professional for Tumbleweed application

Demonstrated abilities in understanding the key requirements of the project, gathering requirements, planning and as well as designing strategies for the project execution.

Exposure on Production Infrastructure.

Adroit at analyzing information business needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex business flows

Skilled & possesses strong knowledge in 4.9 and 5.X version of Tumbleweed Application Administration. Working cohesively with the customer and teams to achieve the desired results.

An impressive communicator with strong leadership, coordination, relationship management, analytical and team management skills. Comfort in interacting with people across hierarchical levels for ensuring smooth project execution as per client specifications.

Presenting solutions, providing presentations to the customers for the service improvement plans.

Demonstrated exceptional communication, Leadership skills in the current Environment and strived for the better and the continually improvement journey

Great customer facing / presentation skills to all levels of management. Project management experience supporting data centers migrations and major software upgrades. Outstanding written and verbal communication skills. Significant project management experience and leadership skills.

CORE COMPETENCIES

Worked with in Renowned Corporates, Customers & Business Units from different geographies for organizations like Quanta, Foxconn, Wal-Mart, GXS, Citibank, JP Morgan and Assurant that offers wide exposure on diverse technologies and environments.

The above stints have owned expertise in IT convergence with an amalgamation of technical skills combined with excellent communication skills deep industry expertise to solve business challenges – from conceptualization to implementation.

This has included strategizing, planning and effectively securing attainments like:

oAchieved the appreciation from GPW for completing the SIT projects

oAssisted in ensuring a 99.99% availability of all network and Axway Product.

CURRENT EMPLOYMENT PROFILE

From July 2015 to till date in Dell, Singapore as Tumbleweed Master Administrator

CLIENT: UBS

Designation : Master Administrator –Secure Transport

Duration : July 2015- Till date

PROJECT

Tumbleweed Production Support

Team Size

15

Environment

(with skill versions)

Datacenter

Database :

MYSQL

Tools :

Putty, Winscp, Filezilla

O/s :

RHEL 6.0 (x86_64)

Ticketing Tool

SNOW

Hardware

Dell Power Edge R610

Project Description:

UBS has two environments IB and WMA for Tumbleweed, for Trading and Banking.

PREVIOUS EMPLOYMENT PROFILE

CAPGEMINI

From October 2014 to July 2015 in Cap Gemini, Hyderabad as Tumbleweed Master Administrator

CLIENT: Heathrow, Glasgow, Southampton, Aberdeen and Stansted Airlines ( United Kingdom)

Designation : Master Administrator –Secure Transport

Duration : October 2014 – July 2015

PROJECT

Tumbleweed Production Support

Team Size

11

Environment

(with skill versions)

Datacenter

Database :

MYSQL

Tools :

Putty, Winscp, Filezilla

O/s :

SUSE Linux Enterprise Server 11 (x86_64)

LSB_VERSION="core-2.0-noarch:core-3.2-noarch:core-4.0-noarch:core-2.0-x86_64:core-3.2-x86_64:core-4.0-x86_64"

Ticketing Tool

Remedy on demand:7.6.04

Hardware

Dell Power Edge R610

Project Description:

Heathrow and Stansted are the leading Airlines providers in UK, Here TWD is used a file transfer for processing all the flight details, payment details, procurement details, voucher details apart from these TWD is being used for transferring TIPNET (Threat image projection Network) files

Tumbleweed Admin Responsibilities

Providing 24/7 support as a production support engineer to all the 700 accounts in TWD

Configuring, and maintaining accounts

Troubleshooting day to day system and file problems

Maintain the SUSE Linux Appliance on which TWD is currently running for both Stansted and Heathrow

Creating the rules in TM depending on the project requirement

Mapping the scripts with the TM rules defined with each account

Create user classes and define the restrictions to the users depending on the project requirement

Mounting the windows shares on Linux boxes using sharity

Managing the certificates both Internally and externally

Creating virtual groups and service accounts for the users to access TWD

Designing the flow of the files via TWD and provide the best suited design for each of the files transfers

Creating folder monitors and mapping to the appropriate accounts for which they are required

Update and maintain support procedures, process documentation and logs.

Good communication skills, self-motivated with a high degree of attention, a good Team

Player committed to work and have leadership qualities.

Analysis of repeated issues and documenting the same

WIPRO

From September 2011 to Oct 2014 in WIPRO Technologies, Hyderabad as Tumbleweed Administrator

CLIENT: Sony Corporation of America

Designation : Linux/ Tumbleweed Administrator – L2

Duration : September 2011 – October 2014

PROJECT

Tumbleweed Production Support

Team Size

05

Environment

(with skill versions)

Datacenter

Culpeper

Database :

Oracle 11g

Tools :

Putty, Winscp, Filezilla

O/s :

Linux version 2.6.16.60-0.76.8-smp (geeko@buildhost) (gcc version 4.1.2 20070115 (SUSE Linux))

Ticketing Tool

Remedy on demand:7.6.04

Hardware

Dell Power Edge R610

Tumbleweed Admin Responsibilities

Day to day system administration to support Tumbleweed servers in Production and QA

Environments.

Administering & Maintaining Tumbleweed Cluster servers.

Configuring, and maintaining accounts.

Primary support to all 322 Tumbleweed accounts with Remedy on demand:7.6.04 (Present tool) Remedy 7.1.00(Old tool)

Worked with Axway support for finding root cause on panic issues.

Limiting Admin account privileges.

Implementing appropriate permissions for Accounts, Transfer Sites and Subscriptions.

Troubleshooting day to day system and file problems.

File system Administration

Analysis of repeated issues and documenting the same

Creation and Maintenance of User Accounts.

Servers support included FTP, users setup/troubleshooting.

SUSE Linux Enterprise Server 10 administration including security, regular auditing for intrusion detection, rotation of logs and backup.

Monitoring update patch software’s, and security patches for Tumbleweed application in installed infrastructure.

Managing the automation of CRON jobs and managing file systems.

Tumbleweed Upgrade Project 4.9.2-5.2

Project Description: The main aim of the project is to upgrade the Tumbleweed system from

4.9.2-5.2

Activities:

QA Upgrade

Production Upgrade

Roles and Responsibilities:

Pre Upgrade Activities:

Coordinating with Axway and the N/w team regarding the outage window for QA and Production environment.

Taking back up of all the accounts in the current environment (4.9.2) and prepared a document for the same and shared with the Sony Business.

Maintained separate for the accounts that have different attributes attached

(Renaming, PGP Encryptions, Prod only accounts) and shared with the Sony Business

Prepared a schedule for the data file test that needs to be performed for the accounts post upgrade

Contacted all the Account Owners and segregate the Customer details and upload to Share Point

Send communication to Wipro Support regarding the Timelines

Send communication to other stake holders (Application Managers, Customers and Account Owners).

Schedule calls with customers we plan to test E2E and inform date/time

Post Upgrade Activities

Informed all the account owners & Customers regarding the New version of Tumbleweed (5.2)

Monitoring the Active-Active cluster post upgrade for a particular interval of time

Checking for all the server logs to make sure all the file transactions are updated in the logs

Run Batches and update all the packages on the new system

Conducted connectivity test for all the accounts(External Servers)

Conducted data file test for the selected accounts

Documented the test results and shared with Sony Business

Unsubscribe and Subscribe the subscription folders for the accounts which

are not working fine

Documented the issues which we are facing during file transfer and worked with Axway to sort the issues

Seeking confirmation from all the account owners that the Interfaces are working fine

Monitoring the scheduled jobs closely so as to make sure that Tumbleweed Auto pull and Auto push file transfers are not delayed.

ACHIVEMENTS

Got recognition for Writing 7 Technical Documents related to Tumbleweed (Heathrow) in Capgemini

Modified the Tumbleweed Interface Request form

Got appreciation from Sony Business for Successful completion of the Upgrade without any loss

Certification:

Red hat Certified System Administrator (130-125-750)

Red hat Certified Engineer (130-125-750)

Educational Qualifications:

Bachelor of Technology from JNTU Hyderabad, India, 2011.

Board of Intermediate Education, Hyderabad, India, 2007.

Central Board of Secondary Education Hyderabad, India, 2005

Personal Details

Father name : A.Narasimha Charyulu

Languages Known : English, Hindi, Telugu,

Raghuvaran Amaravadi.

Contact Number: +91-905*******

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