Engineer

Dupree Lewis Jr.

**** ***** **** ● Dacula, GA ***19 ● 770-***-**** ● ************@*******.***

Electrical Engineer

SUMMARY

Experienced technical professional with over 7 years combined in testing/development, technical documentation, and outstanding customer/product support. Possesses a proven ability to learn new technologies quickly and communicate technical information effectively, no matter the audience. Primarily focused on contributing quality work, either independently or within a team, and being detailed oriented, even when juggling multiple projects. Technical skills include:

Windows 2000/XP/Vista/7 ● AutoCAD ● Visio ● MS SQL Server ● MS-DOS ● Lotus Notes ● Microsoft Office

EXPERIENCE

Lead SP Trainer 2007 to Present

Philadelphia College of Osteopathic Medicine – Georgia Campus, Suwanee, GA

Trained Standardized Patients (SP’s) and assisted faculty in training students in Clinical Skills techniques.

Troubleshot network and computer system issues during testing exercises to ensure 100% data accuracy.

Streamlined/improved the Clinical Skills training process by creating training and administrative documents.

Identified gaps in the training process and developed new processes that led to more effective training.

Independent Contractor 2001 to 2006

Independent engineering contractor performing the following technical job functions:

Installed and setup servers/personal computers in various configurations for home office systems.

Decreased system downtime to less than 5% with the proper installation of Microsoft Office Applications.

Configured and setup wireless network systems in a manner that optimized the home office system.

Provided maintenance and troubleshooting assistance for personal computer systems and peripherals.

Trained individuals in the proper use of Microsoft Office, thereby decreasing system failures significantly.

Solution Engineer II 1999 to 2001

NCR Corporation, Retail Solutions Global Support Center, Duluth, GA

Awarded several Great Performance Awards for providing exceptional Level 3 technical support.

Promoted to Subject Matter Expert for the Self-Checkout Terminal & Electronic Price Labeling systems.

Utilized networking applications to remotely troubleshoot Windows NT and UNIX based systems.

Successfully resolved product issues by performing data file analysis and RF testing at customer sites.

Wrote technical support documents, in Lotus Notes, that prevented future customer product issues.

Created technical documents for training engineers in ensuring that NCR product solutions remain reliable.

Designed procedures to assess product quality prior to customer roll-out and conducted those tests.

Maintained customer confidence by contributing to customer conference calls and development meetings.

Associate Engineer 1997 to 1998

Northrop Grumman, Electronic Sensors & Systems Sector, Baltimore, MD

Provided technical support, onsite and in lab, by troubleshooting complex radar systems.

Promoted to lead engineer for the Field Engineering Support Hotline.

Acquired Secret Level security clearance.

Researched, tested, and quickly learned complex RF systems prior to customer deployment.

Wrote technical documents and provided daily status reports during radar system testing phase.

Ensured product reliability by designing and developing RF test systems/benches.

Created technical drawings for radar test systems and peripherals using the Visio software application.

Maintained and interpreted vital engineering wiring diagrams/schematics/blueprints (Electronic & Hardcopy).

Engineering Intern 1997 to 1997

Mercedes-Benz U.S. International, Vance, AL

Implemented product design using AutoCAD and validated that the design met functional requirements.

Slashed the cost to procure quality electronic parts by researching vendors/suppliers.

Assembled and tested several pneumatic control systems to access their viability and effectiveness.

Created Excel functions to analyze the test data extracted from electronic circuits.

EDUCATION

Bachelor of Science ● Electrical Engineering ● University of Alabama ● Tuscaloosa, Alabama

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