Tulika Agarwal
647-***-**** • ***************@*****.*** • https://ca.linkedin.com/in/tulika09 • Toronto
Summary:
5+ years of Systems Analysis experience with clients in North America
Experience with ETL (Extract, Transform and Load), Informatica Developer and PowerCenter Express
Strong experience solving complex business and technical problems using PL/SQL programming
Complete understanding of the Software Development Lifecycle methodology
Oracle Apps experience: Analysis, Design, Development, Implementation and Support of ERP applications
Expertise in SQL, PLSQL programming, Oracle Application Framework (OAF), E-Business Suite(EBS), APEX
Strong experience in Oracle Finance and Supply chain modules like OM, PO, INV, GL, AP, AR, FA
Skilled in requirement gathering, analysis, preparation and maintenance of work documents
Strong focus on systems development ensuring systems are robust yet scalable
Excellent presentation with strong written and oral communication skills
Eager to learn new technologies and tools to solve the business problem
Working knowledge of Data warehousing, Database Administration activities like performance tuning
Experience:
Systems Analyst (Xerox Corporation) Dec’ 2014 – Till date
Designed, developed and deployed solutions using Oracle database, PL/SQL and Oracle APEX
Implemented enhancement requests/change requests from business users
Executed and maintained the ETL data migration using Informatica Developer
Proven analytical skills and systematic problem solving in Informatica PowerCenter
Primary focus on core Oracle modules like OM, INV, PO, GL, AR, AP, IB
Addressed and resolved critical business issues from a technical standpoint
Created and maintained technical documents for ready reference
Provided maintenance and support for any application related issues (24/7 on call support)
Managed a team of 3 members; also participated in hiring activities of Xerox Corporation
Software Developer (Infosys Consulting) Nov’ 2011 – Dec’ 2014
Developer on an Enhancement/Maintenance Project for Arrow Electronics (North America operations)
Deep understanding of SQL, database design, data warehousing and data modelling methodologies
Provided technical (Oracle PL/SQL) support to business users on an enterprise solution project
Integrated customizations with Oracle Apps – Created scripts to deploy customizations into production
Created, modified and deployed complex Oracle Forms/Reports/Workflows
Worked closely with functional team members to develop technical design documents
Prioritized objectives and contributed to project planning and status reporting
Involved in the continuous enhancements and fixing of production problems
Developed UNIX shell scripts to automate repetitive database processes
Handled change requests (CRs) and prioritized development based on business need
Monitored and managed end user requests and reported incidents through CA ticketing system
Technical Consultant (Hi-Jinks Solutions) June’ 2010 – Nov’ 2011
Involved in SDLC – Planning, Analysis, Design, Development, Testing, Implementation and Support
Responsible for developing Packages, Tables, Views and Materialized Views for Oracle EBS application
Analyzed specifications provided by Functional analysts to create Technical documents
Identified potential threats, tracked and escalated them accordingly
Resolved production issues by coordination with technical SME’s for troubleshooting and investigation
Worked with existing systems to track and manage requirements and issues
Actively involved in system testing; ensured system has the latest code for testing
Technical Skills:
Programming Skills
SQL, PL/SQL, C, C++ and Java, Unix, Object Oriented Programming, Shell scripting
Tools
Oracle E-Business Suite (11i, R12), Reports Builder, MKS Integrity Client, Putty, FileZilla, FTP Client, Slamdunk Web Tool, HP Quality Center, CA Service Desk Manager, Oracle JDeveloper, SQL Loader, Workflow Builder, Oracle Forms 6i/10g, Oracle Application Express (APEX), MKS PTC Integrity, Informatica Developer, PowerCentre Express 9.5.1, IBM Rational Team Concert (IBM RTC), Curam
Database Scripting
SQL queries, Query Tuning & Optimization
Databases Tools
SQL Tools, Oracle Raptor, SQL Plus & Toad
Working Platforms
MS DOS, Windows XP & Windows 7, Unix
Reports
XML Publisher, MS-Excel, Oracle Reports
Change Management
RCS Version Control Tool, MKS Integrity source code control platform
Proficiency:
Ability to prioritize and execute tasks in a high-pressure environment
Self-starting Individual – eager to learn new concepts, ideas, tools and technologies
Inclination to work in a collaborative team-oriented environment
Effectively mentor and transfer knowledge to client resources/team members
Flexibility to work outside normal office hours to support business (24/7 support) and travelling
Education:
Bachelor of Technology (Electronics and Communication Engineering)
Certifications & Awards:
Certified Advanced PL/SQL Developer (Infosys Consulting)
OCP (Oracle Certified Professional) Candidate
Rising Star Award (Xerox Corporation)
SPOT Award (Infosys Consulting)
Volunteering Experience:
Member of MakeAWish Foundation – An NGO for children with terminal illness
Coordinator at Toastmasters – Nonprofit organization developing public speaking and leadership skills