Customer Service Manager
Resume:
Winston-Salem, NC *****
***************@*****.***
OBJECTIVE:
Career in Retail /Customer Service – leading to Management
SUMMARY:
I’m a dedicated and hard-working individual with good communication and technology skills. I am also a very determined and driven individual. I’m committed to achieving specific long term and short term goals within a company setting.
EDUCATION & TRAINING
2005-2010
Marshall University: BS in Psychology
2003- 2005
Independence High School
2002-2005
Health Sciences Technology Academy (HSTA)
West Virginia University
Morgantown, West Virginia
WORK EXPERIENCE
10/14 to 1/15 Macy’s, Huntington, WV
Fitting Room Associate
Job Function: Assist customers in Department Store in the dressing room area; provide excellent customer service; keep area clear and organized to avoid accidents to associates and customers.
08/10 to 10/14 Go Mart, Huntington, WV
Cashier and Shift Manager
Job Function: Learned the different aspects of operations and applied sales strategies
to increase the bottom line; developed customer service skills
09/07 to 05/08 Marshall’s Department Store
Huntington, WV
04/9/05 to 08/07 Food Lion
Beckley, WV
Job Function: Cashier at grocery store and rang up customers purchases on cash register, took payment for purchases and made change; rang purchases with food stamp cards and checks; returned items to correct shelf when customer chose not to purchase item(s); kept station clean, bagged groceries.
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