Customer Service Representative
Resume:
REGINE V. MONSALES
Sitio Culawin, Brgy. Maurang, Caibiran, Biliran
******.********@*****.***
OBJECTIVES:
To be able to obtain a position as a customer service representative, to work with my fullest effort, potential and sincerity and to be able to have an avenue for a more enhanced confidence most especially when dealing with different kinds of people either through telephone dialogues or through interpersonal communication.
PERSONAL DATA:
Birthdate : January 22, 1996
Birthplace : Brgy. Palenque, Caibiran, Biliran
Age : 19 years old
Gender : Female
Civil Status : Single
Height : 5’2
Weight : 46 kgs.
Guardian : Mr. and Mrs. Winefredo J. Monsales
Citizenship : Filipino
Language : Cebuano/Waray-Waray
WORK EXPERIENCE:
Had worked as a student assistant of the University for 5 months and was given the task as the encoder of different documents utilized by the NSTP Office.
EDUCATIONAL BACKGROUND:
College: NAVAL STATE UNIVERSITY
Course: BS CRIMINOLOGY
Achievements:
Consistent Dean’s Lister as RANK 1 of the University since I was in first year in my chosen field of profession;
An Academic Scholar since first year;
Elected as the University Treasurer as a part of the Supreme Student Council in the year 2012-2013;
Passed the AFP exam in Tacloban City and was in the 205th rank out of the 900 passers nationwide;
A member of the Debate Society of the University and have participated in competitions against other Universities in my freshman days;
Had been exposed to literature competitions such as oratorical and extemporaneous speaking contests and have won the same;
Had participated in beauty pageants of the University and was crowned as Ms. College of Arts and Sciences 2012;
Highschool: MANLABANG NATIONAL HIGHSCHOOL
Achievements:
Graduated as the batch First Honorable Mention
Had an active participation in the Supreme Students Government
An active member of the Taekwondo team in my senior years and has participated in Provincial meets.
Participated in competitions inside and outside the school
ABILITIES:
Has a good English communication skills
A good and active listener
Can manage stress effectively
Has the capability in dealing fairly, professionally and equally with people
Has fair discretion of the situations I am into
COMPUTER SKILLS:
Proficient and knowledgeable in most computer programs like Microsoft Office programs;
Has good typing speed
REFERENCES:
MR. ERLITO LESIGUES
Chairman, Criminology Department
Naval State University
MR. FILEMON GAYRAMA
Criminology Instructor
Naval State University
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