Sales Agent

Bobbie Smith

**** ***** ***** *****

Charlotte, NC 28215

Cell Phone 704-***-****

WORK HISTORY

**/**-******* **********

**/**-**/** ****** Signing Agent, Independent Contractor, Charlotte, NC

Commissioned Notary Public in the state of North Carolina

Certified Notary Signing Agent

Receive assignments from mortgage title companies to deliver and notarize closing documents to borrowers

Confirm scheduled appointment with borrower for in home signing of loan documents

Experienced in closing FHA, VA, Conventional, Home Equity Line of Credit, Reverse,

Loan modification, Structured Settlements, and a variety of general notary work.

05/08-06/09 Unemployed

04/03-05/08 Rail Payable Analyst, Maersk Line, Charlotte, NC

Responsible for timely payment of rail bills for five railroads

Compare and correct data on the appropriate contract and work order for 300 to 500 rejected invoices received three times a week

Notify routing group of rate discrepancies in routing system in an effort to reduce rejected invoices

Effectively communicate and resolve disputes with the railroad representative

Report problems to internal management on issues that caused the rejected invoices and measures taken to resolve the issues

Responsible reconciliation of accounts, accruals, and year-end closeout of five railroads

Complete payable through SAP

05/00-04/03 Receivables Management Representative, Maersk Line, Charlotte, NC

Responsible for collections on a portfolio of 500 business accounts

Achieve recovery efforts through inbound and outbound calls

Analyze customer’s fiscal responsibility in making sound credit decisions

Suspend credit of customer when over their credit limit

Communicate and collaborate with sales agent to resolve delinquencies and address any other customer problems

Prepare files for the legal department on accounts that are no longer collectible

Assist subordinates and supervisors in identifying and resolving problems

10/99-04/00 Individual New Accounts Processor, Eden Staffing (The Vanguard Group), Charlotte, NC

Perform data entry with close attention to detail and accuracy

Process 90 to 120 transactions that includes individual new accounts, additional purchases, exchanges, and address changes via computer from a scanned image

Responsible for setting up 26 types of individual registrations

06/99-02/00 Reservation Sales Agent, Alamo Rent-A-Car Inc, Charlotte, NC

Receive 150 to 200 inbound calls regarding car rentals throughout the United States

Provide price quotes and booking information on car rentals

Maintain control of calls that are vital to meeting specified sales goals

EDUCATION

Masters of Business Administration (Finance Concentration), Strayer University, Charlotte, NC, 2009

Bachelor of Arts Psychology, Southern University, New Orleans, LA, 1993

Associate of Arts Real Estate, Southern University, New Orleans, LA, 1987

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