Project Manager

Rosa Perez

Cell: 754-***-**** E-mail: *************@*****.***

Location: Buena Park, CA LinkedIn: LinkedIn.com/in/JustRosey

EDUCATION

University of Phoenix – La Palma, CA

Master’s in Business Administration* (*2016)

Bachelors of Science in Business (10/14)

Associates of Arts, IT-Programming (06/12)

University of California, Irvine on Coursera

Project Management: Basics for Success (no cert) (07/15)

Initiating and Planning Projects (certificate) (07/15)

Budgeting and Scheduling Projects (certificate) (08/15)

Managing Project Risks and Changes (certificate) (08/15)

EXPERIENCE

Commonwealth Car Wash 06/01/11–Present Fullerton

Digital Marketing & Social Media Manager

Create and manage company's web presence and social media network

Build company awareness by creating relevant content and engaging the audience

Design, create and manage promotions and Social ad campaigns

Monitor online ratings and respond accordingly

Collaborate with management regarding collateral such as promotional flyers and loyalty program

Extron Electronics 08/16/11–05/22/15 Anaheim

Web Applications (Requirements) Business Analyst (01/21/13–05/22/15)

In my first year, I supported and coordinated the development and deployment of four web applications. I also analyzed and initiated change in the newsletter emailing process facilitating scheduling and batch processing.

Identified and analyzed requirements for new and ongoing Web-based application projects

Used Wiki to document informal, lean requirements and tracked project tasks in SharePoint

Created workflows in Visio and use case diagrams in StarUML

Created wireframes with Balsamiq to visually present functionality

Coordinated and lead project meetings, project schedules, and Quality Assurance (QA) testing

Communicated with stakeholders to identify and prioritize tasks and negotiated change requests

Worked effectively with development team, QA, and stakeholders to facilitate communication and ensure product quality

Monitored and followed-up on project action items including scheduling progress meetings through Outlook

Tracked work in progress and completed work to ensure timelines were on schedule for delivery

Web Content Specialist (08/16/11–01/21/13)

Maintained corporate website and product information databases using HTML, CSS, CMS, SQL, and XML in an ASP .NET environment

Ensured language translations remained consistent with changes to the English version of the site

Maintained web content through the use of company developed CMS and Microsoft VSS

Consulted and collaborated with graphic designers, writers, and developers on infrastructure, material, and development issues

Wrote procedure documentation and updated information on internal knowledge-base (Wiki)

Rosa Perez

Cell: 754-***-**** E-mail: *************@*****.***

Experience Services 06/10/07–01/01/11 Tustin

Web Team Lead/Project Coordinator

Met with management to identify website requirements

Planned website revamp and delegated tasks to appropriate development and design resources

Proofread, edited, maintained, and updated company website site

Recommended changes in editorial policy and site design

Monitored site traffic with the use of Google Analytics basic functionality

ESRI 06/5/00–09/11/09 Redlands

Web Specialist/Editor (05/29/09 – 09/11/09)

Managed and maintained company micro-sites (partners, careers, events, and training)

Researched, gathered, organized, wrote, and edited content for web publication

Coordinated projects with various departments for programming, graphics, proofreading

Edited/updated XML RSS news feed items with data such as news title, link, and description

Web Metrics Specialist (10/31/06 – 05/29/09)

Analyzed web traffic at entry level utilizing web analytics software (WebTrends)

Analyzed visitor behavior, most popular links, and other time sensitive information on strategic web pages utilizing heatmaps

Analyzed Web Site link integrity with the use of link tracking software (Maxamine)

Compiled ad-hoc, weekly, monthly, and yearly web site metrics reports

Developed company surveys via survey building program for client distribution and response

Internet Specialist (06/5/00 – 10/31/06)

Responsibility: HTML Web Content Development

Developed and maintained corporate web sites with the use of Macromedia Dreamweaver

Coordinated projects with various departments for programming, graphics, and proofreading

Manipulated graphics with the use of Macromedia Fireworks

Provided email customer support

Responsibility: Conference CD Development Coordinator

Provided technical support for customer digital paper presentation submissions

Coordinated the collection of all staff presentations, videos, and plenary documents

Coded all content into HTML format and merged with CD interface

Responsibility: Supervision and New Employee Training

Delegated Web requests to appropriate team members

Provided company and position standards’ training to all new employees

Led team progress meetings

NONPROFIT VOLUNTEER ACTIVITIES

Rosey’s Kids Private Nonprofit, Founder (03/14 – present)

Founded Rosey’s Kids, established the mission, brand, and identity

Received over 100 toy donations from individuals and recruited 20+ volunteer staff within 6 months

Initiated, negotiated, and led a collaborative partnership with USC-Medical Center

Established and maintained social media relationships

Cultivated supportive contacts with local and national supporters

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