ROGER L ELLIS
*** * *** ** **********, Ohio *****
937-***-**** ********@****.***
MAINFRAME PROGRAMMER / ANALYST COLDFUSION PROGRAMMER
Results-oriented and versatile IT professional, with excellent educational credentials and extensive experience in programming, process improvement and leading-edge design/development. Creative problem solver, analyst and critical thinker, with exceptional time management abilities and drive to surpass expectations. Unique talents in diagnosing technical problems and implementing optimizing strategies. Superb interpersonal, communication and collaborative teamwork skills. Focused decision-maker, adept at managing priorities and committed to delivering superior performance in fast-paced, multi-tasking environments.
AREAS OF EXPERTISE
Network & Database Management Systems Analysis & Development Process Improvement
Mainframe Programming Systems Maintenance Programming Web Application Programming
Database Programming System Diagnostics & Issue Resolution Root Cause Analysis
System Configuration & Implementation Requirements Assessment Project Management
Quality Assurance Staff Training Collaborative Teamwork Technical Documentation
TECHNICAL SKILLS
Programming Languages:
APPS Assembler Basic C & C++ CICS COBOL ColdFusion
FORTRAN HTML Java JCL Pascal Perl PL/1 RPG SAS
Visual Basic XEROX (FSL & JSL) Microsoft Word Microsoft Excel
Operating Systems:
MVS & VSE (Mainframe) UNIX Windows (All Versions) VAX/VMS
OS/400 IAS (PDP-11) DOS
PROFESSIONAL EXPERIENCE
THE KROGER COMPANY, Cincinnati, Ohio 1995 to Present
Retail grocery company, operating nationwide, with over 338,000 employees.
Operations Analyst II/ Programmer 2006 to Present
Program and maintain custom web applications in ColdFusion and mainframe applications in JCL, COBOL and SAS. Analyze, monitor and troubleshoot console messages, batch events (using Zeke Online Scheduler), CPU performance across MVS & VSE production LPARS, all online systems, connect:direct processes and VPS printer activity. Resolve any abend (system crash) events, in consultation with the affected application group. Collaborate closely with the technical support, systems analysis and storage group teams to address immediate alerts and other areas of concern.
Enhanced productivity by conceptualizing and coding custom mainframe & web applications to automate previously manual operations and monitor program/system performance.
Programmer & XEROX System Manager 1998 to 2006
Coded, managed, maintained and updated programs written in COBOL, JCL and RPG on a VSE mainframe, as well as Perl programs to access/update SQL, DB2 and MS Access database tables to support operations of the firm’s finance, merchandising, food (grocery, deli, produce & meat) and non-food departments. Set up custom reports, forms and print jobs. Ran regular backups on client/server and XEROX systems. Installed PC hardware/software and furnished troubleshooting/problem resolution, technical documentation, user training and operational support.
Earned recognition and promotion for utilizing expertise in numerous operating systems and programming languages to craft custom solutions to increase efficiency and profitability.
ROGER L ELLIS Page 2 ********@****.***
THE KROGER COMPANY, Cincinnati, Ohio, continued:
Computer Operator 1995 to 1997
Operated an IBM AS/400, an IBM mainframe running VSE and DOS/UNIX (AIX) based client/server systems. Implemented CIS based applications, including EPIC, ZEKE & INFOPAC. Conducted batch and interactive processing, systems backups, report generation and technical documentation maintenance. Provided user training and customer support for remote AIX systems.
Early Career (details on request):
Computer Operator, LCI International (now Qwest Communication), Dublin Ohio
Ran/maintained a DEC VAX cluster running VAX/VMS and UNIX-based HP 9000s, as well as all related system peripherals
Computer Operator, Ranco Industries, Marysville, Ohio
Operated an IBM mainframe running VSE, and all peripherals.
Technical Consultant, Sterling Software, Federal Systems Group, Osan Air Base, South Korea
Performed system administration for UNIX-based, DEC PDP-II and Micro VAX II Systems. Provided software/operational troubleshooting and issue resolution, maintenance programming, staff training and technical support.
EDUCATION / ADDITIONAL TRAINING
Associate of Applied Science, Microcomputers
Central Texas College, Osan Air Base, South Korea
Associate of Applied Science, Data Processing
Riverside City College, Riverside, California
UNIX Basics I & II Certificate, ProTech Professional Technical Services, Inc (PPTS).
Introduction to ColdFusion Workshop, The Kroger Company
Basic Command Level CICS Programming Certificate, PPTS
Level 1 Laser Printing Systems Certificate, Xerox Corporation
United States Air Force
Honorably discharged February 1984