Customer Service Accounting
Resume:
I have worked in the accounting field for over ** years. I managed an H&R Block Office for three years in Michigan. I was able to increase the client list from 150 to 600 clients in a small community in the upper peninsula of Michigan through excellent customer service and sound management practices. I also had the opportunity to relocate the H&R Block office to a new location and managed the building renovation from beginning to completion.
I was an Accounting Technician for six years with the Department of Natural Resources (DNR) at the Newberry Operations Service Center. My administrative area covered five counties including six field offices with multiple divisions represented in each office. My responsibilities included accounts payable as well as assisting field managers and supervisors with finance, procurement and administration of facility and property management for the department. The position required comprehensive technical knowledge in the areas of contract management, which included personal service contracts and capital outlay. I also prepared, audited and analyzed financial reports in conjunction with management.
While the agency sets broad policy, each division/office/bureau has the authority to interpret the policy and to establish specific procedures and practices for implementation. That diversity required me to use sound organizational skills, efficient training methods, effective communication and prioritizing.
Most recently I worked as a staff accountant for homeowner management companies in Nevada. This included accounts payable as well as reconciling and preparing monthly financial statements for 30 + HOA’s.
I would make a valuable contribution to your company because of a diverse accounting knowledge and a positive attitude towards learning new systems and processes required to perform necessary tasks.
Thank you for your time and consideration. I hope to have the opportunity to discuss any opening with you in person.
Sincerely
Dana Massey
SUMMARY Seeking a full time position in accounting, finance or tax area. Ten years of experience reconciling, analyzing and reporting financial transactions for government as well as private entities. Very proficient with Microsoft Excel as well as the rest of the Microsoft Office Suite, QuickBooks, Peachtree, Prism and other automated accounting programs. I possess excellent computer skills, teamwork qualities and a positive attitude for learning.
EDUCATION Lake Superior State University - Sault Ste. Marie, MI 49783
Associate Degree - Technical Accounting May 1994 Official transcripts available
Bachelor of Science Degree - Accounting May 1997 upon request
EMPLOYMENT HISTORY
First Service Residential – 8290 Arville St., Las Vegas, NV 89139
Staff Accountant – 5/13 – 05/14
Responsible for producing detailed monthly financial statements for anywhere between 20 to 40 associations/clients. Monitoring, reconciling, analyzing and preparing all accounts for each client. Budget and cash flow preparation. Assist and communicate with management, board members and/or bank representatives as needed.
Associa Nevada South – 3675 W. Cheyenne Ave., North Las Vegas, NV 89032
Staff Accountant – 8/11 – 4/13
Responsible for producing detailed monthly financial statements for anywhere between 20 to 40 associations/clients. Monitoring, reconciling, analyzing and preparing all accounts for each client. Budget and cash flow preparation. Assist and communicate with management, board members and/or bank representatives as needed.
SPAP Inc., dba H&R Block – 905 Ashmun St., Sault Ste. Marie, MI 49783
Office Manager/Tax Professional - 12/07 – 04/10
Responsible for the overall operation and results of H&R Block retail tax office, including daily supervision and coaching of office associates.
Accountemps - 6 Parklane Blvd, Suite 100, Dearborn, MI 48126
Accountant - 8/06 – 03/07.
Temporary accounting assignments. Reconcile general ledger tax accounts and preparing & adjusting journal entries. Performing account analysis and account reconciliations. Preparing financial statements and audit work papers. Assisting with other accounting duties as assigned.
Michigan Department Of Corrections – Ojibway Correctional Facility – N5705 Ojibway Road, Marenisco, MI 48909
Accountant 9 – 02/05 to 11/05.
Responsible for maintaining and reconciling all financial transactions for a minimum-security correctional facility. Budget reporting and analysis for multiple departments. Financial reporting and reconciliation for all prisoner accounts. Prisoner store inventory control and reconciliation. Fiscal year end transactions and closing.
Michigan Department of Natural Resources – Newberry Operations Service Center – 5100 State Highway M-123, Newberry, MI 49868
Account Technician 9 – 06/99 to 02/05.
Responsibilities include maintaining and reconciling control records of all financial transactions and report analysis to division supervisors and Lansing personnel. Duties included contract procurement, accounts payable, data entry, account reconciliation, and budgeting for multiple divisions. Fiscal year end transactions.
Michigan Department Of Corrections - Newberry Correctional Facility - 3001 Newberry Avenue, Newberry, MI 49868
Bookkeeper E7 - 11/97 to 6/99.
Main responsibility was Prisoner Accounting. Victim Restitution calculations and maintenance, balance transfers and reconciliation of RACCs (Resident Account Credit Card system) and MAIN.
References
James Skinner, Community Manager
FirstService Residential
Renee Somes, Customer Order Coordinator
Lenore Scott, Senior Staff Accountant
Associa Nevada South
Dear Sir or Madam,
I am writing to you on the behalf of Dana Massey as a reference. Dana served with me for over two years on the Genevieve Court HOA Board. Her responsibilities included managing a community budget, administering board meetings, securing vendor contracts, and enforcing the covenants of our neighborhood. Dana is a very hard-working individual. She went above and beyond the requirements of her position. As president, she volunteered countless hours to ensure our community's needs were met. Dana is also a very organized and detail-oriented person. She was always prepared and offered many ideas to help our HOA run more efficiently. Dana is a high-character individual who will make sure that things are done the right way. I would highly recommend her to be part of your team. If you have any questions or would like to contact me, my information is below.
Sincerely,
Charles Meyer
2929 Sapphire Sands Ct.
North Las Vegas, NV 89031
*********@*****.***
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