QA/QC Manager
Resume:
Joseph Tan
*** ****** *****, **. ******, NJ *****
**********@*****.***
Career Objective: A management position focus on Quality, People, Lean and production. Experience: 2013-Present
Quality Control Auditor, Lab. Supervisor & Assistant to Corporate Quality Manager, Productive Companies, Mt. Laurel, New Jersey (A large and heavy gauge plastic thermoforming company)
•! Monitoring process conformance, identifying variables and control points. Preparing job packets with in-process inspection documents and work instructions.
•! Conducting daily quality review meeting. Identifying AFI (areas for improvement)
•! Enforcing safety and 5S standard. Performing announced and non-announced surveillances!frequently.
•! Performing statistical analyses, First Article Inspections (FAI), root cause analyses.
•! Applying FMEA and process capability studies and continual improvement (Kaizen) technique..
•! Tracking non-conformance issues. Documenting corrective action requirements. Analyzing PONC (price of non-conformance).
•! Managing testing laboratory and maintaining equipment calibrations.
•! Managing engineering change notice (ECN) and communicating with manufacturing, customers, application and design engineering group.
•! Performing process improvements, cost reductions. Applying Lean Manufacturing concept and continuous improvement concept in production floor.
•! Enforcing ISO 9001 Quality system, policies and procedures. Performing in-house and supplier quality audits.
•! Interacting with customers, engineering and sales to promote company quality image.
•! Training of testing equipment and statistical concept.
•! Assisting PPAP and FAI preparation.
2009-2012
•! Take care of aging parents in overseas.
2001-2009
Operational Manager, Cherry Hill CompuPro, Cherry Hill, New Jersey (A small private sales and service company specializing in Apple computers)
•! Managed sales and purchasing departments and maintained budget and accounting.
•! Managed all customer accounts and service orders.
•! Supervised all service technicians.
1991-2001
Quality Control Supervisor, GKN Hoeganaes Corporation, Riverton, New Jersey.
(World largest metal powder producing company servicing powder metallurgy industry)
•! Supervised 11 technicians, in three shifts testing of various physical and chemical properties of ferrous and non-ferrous metal powder.
•! Recruited, disciplined, trained and developed subordinates. Maintained professional relationship with the union.
•! Operated and maintained various heat-treating, sintering furnaces, gas generators and temperature controls.
•! Maintained calibration for all testing equipment. Developed calibration procedure for specialized testing equipment.
•! Documented and developed various testing procedures. Composed control documents. Performed in-house and vendor audits. Participated in gaining ISO 9000 accreditation.
•! Implemented SPC (Statistical Process Control) and real-time process QC in three production plants.
1987-1991
Production Supervisor, GKN Hoeganaes Corporation, Riverton, New Jersey.
•! Production scheduling and man-power analysis.
•! Operated and maintained various production equipment.
•! Scheduled and maintained operator’s safety and competency’s training records.
•! Developed and implemented Real-time process Q.C concepts in various production lines.
•! Developed time study and implemented lean program concepts in production. Education:
•! M.S. in Metallurgical Engineering and Material Science, Steven’s Institute of Technology, Hoboken, New Jersey
•! TPS (Toyota Production System), Kaizen, Lean Manufacturing, SMED (Single Minute Exchange of Die) trainings. Various SPC, FMEA courses, Dale Carnegie and leadership trainings.
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