Data Entry Manager

Shaik Habibulla S **/** Washer Varadhappa Street,

Mobile: 994******* New Washermenpet, **********.**@*****.*** Chennai - 600081.

Objective:

To contribute to your organization's success and grow consistently, through the use of exceptional operational, leadership, and people management skills.

Team/Operation Management:

•Adapt to and anticipate client needs.

•Ensure & sustain client delight through defect free, cost effective & timely service with continuous improvement & innovation.

•Various Initiatives taken maintain zero defects.

•Provide training to process associates in handling and negotiating with the customers.

•Always deliver best in class service.

•Data Security.

•Conducting internal training sessions to enhance the product knowledge from the operations views & ensure 0% errors is implemented in the process.

•Recognize the best/outstanding performers and apparently reward them, thereby motivating the associates.

Related work experience:

Process Associate, IQ Back office India Pvt Ltd, Chennai, India – Feb 2013 to till date

•Accounts payable processing – Data entry, Review, Cheque run

•E-Mail Handling- AP mail box handling, reply to client queries.

•Client Escalation Handling.

•Updation tracking and data maintenance

•Transaction Monitoring & Training

•Leading & Managing the quality functions.

•Achieving targets week on week.

•Awarded as Quality and Productivity topper.

•Appreciations from Manager and Clients.

Initiative taken:

•Monthly refresher training to improve process knowledge.

•Topper Chart: Displaying a chart showing weekly toppers in the process to ensure healthy completion among the associates.

Education:

2008 – 2012 Bachelor of Technology (CGPA : 6.23)

Specialization: Information Technology.

Misrimal Navajee Munoth Jain Engineering College, Chennai - 97.

2007 – 2008 Higher Secondary (60%)

Chennai Dock and Port Trust Higher Secondary School, Chennai – 81.

2005 – 2006 Matriculation (60%)

Shebha Matriculation Higher Secondary School, Chennai - 81

Skills:

Operating Systems : Windows-XP and later versions

Other computer Applications : MS OFFICE

EXTRA – CURRICULUM:

•Actively participate in State Level and National Level of Mathematics Contest through my School.

•Sports – Certificate in Won the Ball Collecting through my School.

Personal Profile:

DOB : 15-09-1989

Marital Status : Single

Gender : Male

Languages Known : English, Urdu and Tamil

Nationality : Indian

Religion : Muslim

Declaration:

I hereby declare that above mentioned information are true to the best of my knowledge and belief. I undertake to abide by the conditions of employment specified by the recruiters and uphold the reputation of our institution.

Thanking you,

Place: Chennai Yours Sincerely,

Date: (Shaik Habibulla S)

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