Manager Management

OWOEYE OLUWASEUN

PLOT **** AHMADU BELLO WAY, VICTORIA ISLAND, LAGOS, NIGERIA

+234-805-***-****

**********@*****.**.**

SUMMARY

Payment systems expert with 10+ years working experience Mobile and Electronic Payment services

Proven track record in successfully project managing the deployment and successive upgrade of instant (OLRT) and mobile payment solutions for Banks and Mobile Payment Operators in Nigeria worth over USD 14 billion annually

Certified in Project Management (PRINCE2), Service Improvement (Six Sigma) and IT Service Management

(ITIL) leading operations and services for payment acquiring business nationwide.

Track record of articulating customers vision and developing strategies to improve payment solution delivery

Experienced working with cross-functional teams internally and externally within the payment ecosystem in Nigeria, and selected African countries to implement cross-border payment solutions WORK EXPERIENCE

Nigeria Interbank Settlement Systems Plc MARCH 2009 -DATE

(Jointly owned by Central Bank of Nigeria and Banks to provide shared service infrastructure for Nigeria payment ecosystem) www.nibss-plc.com.ng

Head, Instant and Mobile Payment Services (July 2010-date)

Develop service delivery strategies and supervise execution of operational processes to support back- end Information Systems and technologies of mobile and real-time payment systems for 22 member banks and 20 Mobile payment operators, achieve a 150%+ uptake of real time payment solutions within 2 years with a volume of over 80 million transactions annually.

Coordinate cross-functional teams and provide thought leadership deployment strategies for external vendors to achieve end-to-end integration processes of 15+ mobile payment operators and delivered the first USSD money transfer with GTbank and Etisalat Telecommunication on NIBSS platform

Manage the product roadmap towards mPOS and NFC integration to NIBSS mobile payment platform with card emulation(HCE) considerations on mobile banking applications of 22 member banks

Instill the use of ITIL and Six Sigma(DMAIC) methodologies for continuous service improvement of payment platform operations yielding over 100% revenue increase for three consecutive years till date

Team member for Africa cross border payment implementation for Eco Bank Transnational

Responsible as product and service manager for card acquiring/processors POS transactions with Verve, Visa and MasterCard settlement operations and developing URDs and performing UATs for Host-to-Host integration to NIBSS payment platform

Subject matter expert in delivering customer and partner payment technology training needs

Orchestrate Biometrics Verification (BVN) implementation and operations on NIP for secure mobile commerce based on KYC specifications at transactional level ACH and Branch Operations Manager ( March 2009- June 2010)

Drew up and executed project plans to start-up the zone managing all IT resources and a team of four for daily clearing and settlement operations using NCR ECPIX and i-teller application

Responsible for successful uptake of cheque truncation and POS adoption by executing various merchant sensitization and engagement strategies within the zone ATM Consortium Limited JULY 2004 -FEBRUARY 2009

Pioneer IAD in Nigeria licensed by the Central Bank of Nigeria and jointly owned by Banks Regional Project and ATM Services Manager

Developed project plans and executed end-to-end deployment of Wincor and Diebold ATMs and Self Service Kiosks exceeding channel roll-out targets to gain 105% revenue growth between 2005-2009

Created a coherent strategy, plan and business case for ATM terminal deployment and re-aligning vendor relationships yielding 25% annual transaction growth and ATM network expansion

Successfully completed the EMV migration of ‘Quick Cash’ ATM network acceptance and interbank transfer capabilities to 10 major banks

Executed strategies for XTM deployment as part of ATMC's Branchless Banking initiatives to banks

Managed card operations and personalization for a unified ‘Quick Cash Debit Card’ for 5 MFIs

Gained 75% cost reduction implementing VSAT to 3G wireless router swap for ATM networks

Re-structured and improved business operations of Cash-In-Transit companies for ATMC's cash management operations

Team Lead for 1st and 2nd level support on Wincor Nixdorf, NCR and Diebold ATM Machines and delivered EPP replacement and anti-skimming device installation to mitigate fraud and identity theft

Improved and managed ATM uptime and system performance using Postillion and WhatsupGold

Successfully implemented the integration of ATM Core Application of three major banks(FCMB, Wema and First Atlantic) to NIBSS real time payment platform Nigeria Telecommunications Limited SEPTEMBER 2002 -JUNE 2004 IT Support Engineer

Managed IT infrastructure, computer operations, LAN and access rights of over 10,000 dialup clients on the LIG authentication servers. Used Optigold Visualizer to monitor network and system performance and generated weekly and monthly uptime reports for Senior Manager, Operations. EDUCATION AND

TRAINING

Master of Business Administration (65.67%) University of Ilorin, Nigeria (2011-2014) Courses Business & Product Management, Business Analysis, Courses

Master of Computer Systems (58.89%) University of Ibadan, Nigeria (2007-2009) IT Management, Networks, System Analysis and Design Graduate Certificate in Leading Service and Operations Management (61%) Warwick Business School, UK (2014-2015)

Lean Six Sigma, Service and Process Improvement methodologies Graduate Certificate in Strategic Management(70%) Depaul University, USA (2014-2015) Strategic Management, Innovation Management

Dermalog Identification Systems, Germany (2014) - Bank Biometrics Operations Smart Card Alliance, USA - Fundamentals of Smart Card Technologies PCI-DSS(2015) - Certified Payment Card Industry Professional Project Management Institute - Project Management Professional(PMP) APMG - IT Service Management(ITIL V3 Foundation)

Axelos/APMG - Managing Projects with PRINCE2(Foundation Certificate) Ms office, Ms-Project, Six Sigma, ITIL, PRINCE2, Payments channel deployment, SDLC, Card Operations, Product Management and Business Strategy, Terminal homologation

&deployment(Collis Spy Card), Knowledge of Application services (JAVA, HTTP, MySql, Web services, XML, and JBOSS)

Global Platform, PCI-DSS, NFC, EMVCO, GSMA, ITIL, TOGAF, ISO 8583, ISO 20022 Proficient in English and Yoruba languages with basic knowledge of French ISACA ATM Industry Association (ATMIA) Project Management Institute (PMI) Smart Card Alliance(LEAP) Association for Information Systems Continuously seeking opportunities and willingness to re-locate for professional growth Available on Request

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