Service Information Technology

*** ********* ******

Daly City, CA ***** 650-***-**** *********.*******@*****.***

Professional Summary

• Extremely passionate about programming. Knowledgeable in designing with object-oriented, functional, or procedural concepts in multiple languages.

• Creative software development ability for FreeScale and Arduino microcontrollers. Information Technology professional offering 4+ years of diversified background.

• Seasoned in software troubleshooting. Resourceful in research and analysis with flexible solutions.

• Prioritizes effectively and level-headed. Contagiously positive and enthusiastic.

• Excellent communication and problem-solving skills. Dedicated to achieving client satisfaction as well as meeting or surpassing company expectations.

Technical Skills

Tools

Languages

Platforms

• Eclipse IDE

• HTML

• Windows XP, 7, 10

• MS Visual Studio

• CSS

• OS X 10

• MS Visio

• PHP

• Linux/Ubuntu

• Sublime Text

• SQL

• MS Server ’03, ’08, ‘12

• Notepad++

• Python

• Flowcode

• C++

• MS Office

• Java

• Code Warrior

• CSS

Experience

ePC IT Solutions, Belmont, CA

Senior IT Specialist, 2012 - 2015

• Achieved continuous client satisfaction by supporting website revisions and data management

• Accelerated work flow and consistency through command line batch automation for system deployments and routine activities.

• Received 2013 Most Valuable Supplier by quality checking online orders, and testing forms and emails.

• Quickly acquired senior level position through leadership of the department. Managed daily and ongoing internal and external projects.

• Key role contributor in consistently reaching $2M+ annual revenue by providing viable hardware and software solutions towards security, local and cloud storage, backup, network, hosting, and virtualization in numerous platforms and applications

Chase Bank, Woodside, CA

Branch Operations Supervisor, 2009 - 2012

• Provided team leadership to accomplish branch daily maintenance and audit goals

• Managed employees’ daily operations

• Excelled immediately to receive managerial title in 2010

• Managed the branch’s main vault high security stipulations and adhere to a large branch daily cash flow

Tarsadia Hotels, San Mateo, CA

Guest Service Supervisor, 2005 - 2009

• Provided team leadership to ensure world-class service

• Managed employees to accomplish department goals with a smooth work flow

• Awarded Department of the Year in 2008

Families On Track, South San Francisco, CA Assistant Supervisor, 2001 - 2005

• Provided guidance in school and in life priorities for younger teens and adolescents

• Managed employees in running an after-school program for approximately 100 students daily

• Established good habits and routine for students to achieve and maintain high academics

Education

Devry University, Fremont, CA

Bachelor of Science in Computer Engineering Technology

March, 2015

Devry Dean’s List Award

Skyline College, San Bruno, CA

Associate of Science in Natural Science

May, 2007

GPA: 3.9

High Honors, Phi Theta Kappa Honor Society Member

Certification

Unitek Education, Fremont, CA March 2012

CompTIA A+

CompTIA Security+

CompTIA Network+

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