Technical Support
Resume:
PETER LEGISTA
** ******** *****, ****. *****-*, Dasmariñas, Cavite
*************@*****.***.**
OBJECTIVE
To work in a company that would let me apply my knowledge’s and let me enhance obtain new knowledge’s and skills in the field of Information Technology.
TECHNICAL SKILLS
Operating Systems
Windows XP
Windows 7
Windows 8
Mac OS
Windows Server 2003
-Troubleshooting of Operating System (OS) errors same as to other software issues encountered daily by the End user.
-Knowledgeable in setting up Access Point’s (AP) and routers.
-Knows how to setup and terminate cables in Intermediate Distribution Frame (IDF) and in Main Distribution Frame (MDF).
-Patching and upgrading software’s as well as with Hardware’s.
-Knowledgeable in Microsoft Office, and able to type 55 words per minute (WPM) with 99% Accuracy.
WORK EXPERIENCE
TECHNICAL SUPPORT
UNITED GRAPHIC EXPRESSION CORP.
Techno Park, Paliparan, Dasmariñas, Cavite
May 16, 2012 to Present
Job Description:
Assist End user with their computing queries and problems they encountered daily,
Resetting of all the Routers and Access Point around the Office and Production area,
Troubleshooting Printers and AVR,s,
Troubleshooting workstation Computers and Network Connection,
Installation of necessary software’s to new computer unit whether its Windows or Mac then join it in domain then deploy it to end user work station area accompanied with accountability form,
Reformats Windows unit or Mac unit if necessary,
Enrolling new mail account to mail server (ICEWARF) and setup it to MS Outlook or Browser of the end user unit,
Troubleshooting Outlook Problem and repairing of PST files if needed and answering queries of Webmail user of ICEWARF,
Keeping the IP Monitoring, Active directory Login Account, Mail Account and Computer Hardware Inventory up to date,
Cabling and installation of intermediate Distribution Frame (IDF)
Setting up of Main Data Frame (MDF) or Server Cabinet with the supervision and help of our Network Administrator,
And contacting some possible suppliers for hardware needs.
IT STAFF AND JUNIOR GRAPHIC ARTIST
HAUSKON HOMES
Langkaan, Dasmariñas, Cavite
April 20, 2010 to May 16, 2012
Job Description:
Troubleshoots computer units and network problems.
Internet and network troubleshooting.
Installs necessary software’s upgrades and downgrades if necessary.
Helps end user with their queries regarding problems they have encountered daily.
Monthly Backup of Important Documents from all workstation.
Designs tarpaulins and other advertisement materials.
IT STAFF AND OFFICE CLERK
RCVJ, INC.
Dasmariñas, Cavite
May 15, 2007 to April 20, 2010
Job Description:
Troubleshoots computer units and network problems.
Facilitates in contract signing of newly hired employees and re-contract employees.
Conducts company orientation for novice employees, discus the company background and the employees benefits.
Encodes employee’s information.
RETAILED SALES COORDINATOR (RSA)
ELECTROWORLD VENTURES, INC.
Dasmariñas, Cavite
June 2006 to October 2006
Job Description:
Assist customers regarding the hardware requirements and information they need to know and they want to know.
On the spot installation of Computer hardware parts and demonstration of units to ensure that unit was working properly.
Sometimes on the spot troubleshooting of customer units that brought in the store.
Weekly inventory, trucks none moving items and order items to main office.
STUDENT ASSISTANT (SA)
NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY (NCST)
IN-PLANT-TRAINING DEPARTMENT
Amafel Bldg. Aguinaldo Highway Dasmariñas, Cavite
Year 2004 to 2006
Job Description:
Assist Coordinator for the preparation of documents prior to the deployment of the students.
Encoding of student’s data, typing memos, letters endorsements and recommendations letters.
Assist Coordinator in giving examination to OJT applicants and employment applicants whenever there are Companies visiting in the school.
Educational Attainment
TERTIARY
:
BACHELOR OF SCIENCE IN COMPUTER SCIENCE (BSCS)
National College of Science and Technology (NCST)
Amafel Bldg., Aguinaldo Highway, Dasmariñas City (2002-2006)
SEMINARS ATTENDED
BRIDGING PEDAGOGY WITH TECHNOLOGY
NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
CONDUCTED BY: MS. JENEFER E. GUDAO
March 21, 2006
WORKSHOP ON NETWORK ADMINISTRATOR
NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
CONDUCTED BY: MR. ARNOLD B. GALVE
September 14, 2006
CHARACTER REFERENCE
Furnish upon request.
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
PETER LEGISTA
Applicant
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