Human Resources Assistant
Resume:
JERMON A. HUBBARD
Oakland, CA 94610
Mobile: 925-***-**** ~ Home: 510-***-****
Email: *************@*****.***
LinkedIn: http://www.linkedin.com/pub/jermon-hubbard/44/a13/b64/
SUMMARY OF PROFESSIONAL QUALIFICATIONS
Detail-oriented self-starter with capability to multi-task and effectively meet deadlines
Superb written and oral communication skills, as part of efficient information dissemination
Take initiative to develop strategic solutions for providing service excellence to others
Strong knowledge of basic principles and procedures of human resources administration and management
Exceptional ability to learn software programs; additionally, entering and maintain accurate data and statistical information.
Sound judgment in decision making and problem solving
Proven track record handling sensitive and confidential information
Experience with staff recruitment and retention, employee benefits administration, and compensation
Knowledge of employee onboarding, needs assessment, training and development
In-depth knowledge of typing correspondences, reports and other documents
Sound knowledge of human resources laws and regulations, and best business practices
PROFESSIONAL AFFILIATIONS
Member of the Society of Human Resources Management (SHRM)
PROFESSIONAL EXPERIENCE
Small Business Operations Consultant
Hubb’s Landscaping & Renovation, 2011 – Present
Recommend optimal levels of on-hand inventory for landscaping and renovation/construction materials and tools.
Research and recommend cost effective product purchases through the establishment of strategic business relationships with vendors.
Creation of invoice templates, receipts, business proposals, and project contracts, used for cost-estimation and bid proposal for potential large-scale landscape and home renovation projects.
Compile purchase receipts, customer receipts, tax records, product inventory and usage statistics, as well as organizing and cataloging vendor contacts required for efficient business function.
Owner Operator
Hubb’s Landscaping, 2004 – 2011
Developed a company-oriented vision based on performance, quality, and goal attainment, which promoted a forward-looking culture, and accelerated organizational growth of 50% from inception to year one.
Created and compiled customized reports for performance management, and improved business performance tracking.
Improved company profitability by evaluating performance report results, derived from streamlined financial and productivity analysis.
Determined recruiting and staffing decisions based on business need, and predetermined goals.
Created employee orientation and training procedures, simplifying employee acquisition.
Sr. Operations Representative
Exult, Inc. (Bank of America), 2000 – 2003
Recommended procedure optimization techniques that increased process flow, reduced process cycle times, and participated in developing department goals and objectives, affecting continuous improvements in human resources departmental efficiency.
Cross-trained records department employees on data management and human resources administrative support requirements, further improving departmental productivity and accuracy by 30%.
Assisted benefits administrators with claims resolution, benefits verification and change management, and communicated benefit information to employees.
Managed the transition of human resources processes from Bank of America’s outsourced California human resource operations center to Charlotte, North Carolina, ensuring effective knowledge transfer.
Operations Representative
Bank of America, 1999 – 2000
Developed and implemented process and procedure manual for Corporate Records department, which modernized personnel records retention and administrative support processes and procedures.
Reviewed candidate applications and resumes, providing valued recommendations for the recruitment of exempt and nonexempt personnel, and temporary employees.
Independently improved overall efficiency of organization, auditing, maintenance, and data entry of employee records by modifying standardized department procedures.
Conducted new-employee orientations, completed onboarding documentation, filing, and imaging.
EDUCATION
DeVry University, 2014
Bachelor of Science - Business Administration, specialization in Human Resource Management
GPA 3.97, Summa Cum Laude
RELEVANT TRAINING AND COURSEWORK
Recently completed coursework in human resource management included career-enhancing study and analysis of employment law, human resources and communications in projects (labor relations), human resource information systems (HRIS), strategic staffing, employee training and development, compensation, and benefits administration. Additionally, this coursework included physical, practical application of these cutting-edge human resource concepts, methods, techniques, and knowledge relative to human resources management in business environments, consistent with the present-day needs of organizations.
RELEVANT SOFTWARE
I am proficient in multiple software applications, and have experience with various others, including:
Microsoft Office (Word, Excel, PowerPoint, Outlook, and Access), multiple versions of PeopleSoft, ADP, QuickBooks, FileNet, Lotus Notes, and Siebel (Customer Relationship Management software).
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