Management Engineer

STEVEN ELSTER

*** ************ **** *********, ** 11756 917-***-**** *******@*****.***

Director – Manager

Network Architect – Network Engineer

Consistent record of success in the management of technology operations for companies as large as several billion dollars. Excel at improving efficiency, reducing costs, and delivering technology solutions to facilitate business goals. Special expertise in reorganizing departments, directing large-scale projects and programs, and introducing new technologies to meet changing business and industry needs. Adept at building and leading top-performing teams. Excellent problem solving skills.

Core Competencies:

Operations Management – Strategic Planning – Policy & Procedure Design – Budget & Cost Control

IT Infrastructure – Disaster Recovery & Business Continuity – Technology Deployment – Automation

Asset Management – Technical Services – Negotiations – Process Improvement – Server Virtualization

PROFESSIONAL EXPERIENCE

McGovern & Company, New York, NY 2014 – Present

IT Director

Oversee technology operations for company specializing in consulting services in the VoIP, VLAN, VPN, data and voice communications, wireless camera, and other areas. Manage all infrastructure, support, and maintenance functions.

Redesign infrastructure of multiple company’s. institute, Vlan’s, Wireless access points

Deploy IPSEC and VPN Solutions

Virtualize Multiple servers with Vmware EXXi and VSphere version 5, integrate various online backup solutions

Pavarini McGovern/Structuretone, New York, NY 2001 – 2014

IT Director

Managed all IT and communications operations for a billion-dollar construction and contracting company. Oversee project and expense budgets, billing, hardware, software, IT strategy planning, networking, phones, internet/intranet, security, cellular programs, and more during period of rapid growth. Held responsibility for vendor management, SLAs, and backup activities.

Management:

Managed and set priorities for the design, maintenance, development and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations.

Developed, implemented, and maintained policies, procedures and associated training plans.

Negotiated with vendors and contractors.

Assisted with the planning and deployment of infrastructure security measures.

Ensured that system performance meets established service levels. Build system redundancy and disaster recovery plans. Test disaster recovery plans.

Tested server performance and provide server performance statistics and reports: develop strategies for maintaining server infrastructure.

IT asset management, including maintenance of component inventory and related documentation.

Projected fiscal departmental budgets. Negotiated Microsoft Select Agreement for entire Company

Planned and managed relocations of several corporate offices, including corporate Headquarters. Coordinated porting/ foreign exchange of voice circuits to a different NYC districts

Managed IT staff and conducted employee reviews.

Steven Elster Page 2

Servers:

EMC Avamar Backup solution, Vmware ESXi and VSphere version 5.5 and 4.

Network 24/7 management via Orion Solar winds. Created metrics to ensure reliability and uptime are met

Symantec Endpoint Protection Virus. Centralized virus updates for enterprise infrastructure

Numera help desk management system

Airwatch Mobile device management and BES Servers. Control of Iphone and Blackberry cell phones.

Installed an array of Windows Servers utilizing Active Directory, DHCP and DNS servers in an enterprise environment. Installed, maintained and serviced Citrix Metaframe to remote users.

Deployed IIS, Intranet with Sharepoint Portal services on Windows servers

Managed multiple domains and supervised development of corporate Web Pages

Cisco:

Implemented, installed Cisco secure IPSEC LAN to LAN (3DES) technology to over a dozen remote locations. These connections provided access to enterprise services (e-mail, As400, Citrix, databases)

IPS Cisco 5510, Cisco IPS SSM 10, Cisco Secure Acs, Cisco 5500 Wireless Controller Model 5508

Programed ASA 5500 series ISEC, SSL Client, VPN. Create certificates for

Telecom:

Programmed and maintained a Lucent Definity PBX, Fortinet phones systems and multiple Norstar Key phone systems at remote locations. Administer Avaya Phone system Voice over IP

Email:

Lotus notes 8 Servers and clients. Exchange 2007 with outlook 2010 clients for International Division

Symantec enterprise vault Vault Cloud. Email Archives.

Implemented/ deployed and managed Postini

Desktop:

Tier 3 Support for helpdesk issues

Create and Deployed Desktop imaging

Microsoft Office (xp,2000,2003, 2010)

Jones-GMO, LLC, New York, NY 1997 – 2001

MIS Director

Managed technology operations for global company during period of rapid growth. Oversaw strategic planning, hardware, software, budgeting, billing, installations, configuration, maintenance, and support, including remote users. Supervised staff.

Implemented Windows Enterprise and Novell servers, Exchange, and Firewalls, and provided global access to AS 400 system.

Installed and programmed phone systems and cost accounting system.

Led the construction of a new computer room, including HVAC.

Coordinated T1, router, and network wiring for several company relocations.

MILITARY SERVICE

United States Air Force, US/Overseas 1985 - 2013

Electronic Engineer

Designed and upgraded communications systems to support network connectivity via fiber optic, satellite, microwave, radio, and other pathways.

Expeditionary Medal - Desert Storm, Saudi Arabia

EDUCATION

BS in Professional Studies, Empire State College

AS in Electronic Engineering, Community College of the Air Force

TECHNICAL SKILLS

MS Office, VMWare, VSphere, EMC Avamar Backup, antivirus solutions, Solar Winds, Citrix Metaframe, SharePoint, Cisco Secure, AS 400, Vault Cloud, Active Directory, Windows, Windows Server, DHCP, DNS, LAN/WAN/VLAN, intranet, wireless systems, servers, routers, switches, hubs, PBX systems, smart phones, IIS, DSL, T1, VoIP, VPN, IPSEC, TCP/IP, IPX/SPX, fiber optics, cabling, and more

SECURITY CLEARANCE

Active Secret Security Clearance (to 2020)

Contact this candidate