Customer Service Human Resource

Tambwe Lukamba Junior

#*** **** * *** ***** Brgy Sta Lucia Pasig City 16408

Contact No. +639*********

Email address: ******.*******@*****.**

OBJECTIVES:

To be able to perform required skills, knowledge and abilities that will be utilized to meet my duties,

responsibilities and to enhance my personality.

SUMMARY OF QUALIFICATIONS:

Patience upon assisting customers and determined to work under pressure

Creative when it comes to problem solving

Excellent in establishing good customer service and comfortable working with my team

Good communication skills

Self-motivated

Flexible enough to adapt in different kinds of work environment

Fluent in English, French language and then basic knowledge of Portuguese

Having strong interpersonal and customer service skills

Proficient with computer literate such as Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft Power

Point and Internet.

EDUCATIONAL BACKGROUND:

TERTIARY:

Bangalore University

Bangalore, India

Course: Master in Business Administration and Operations 2012 - 2014

Specialize in Human Resource Management and Marketing

ISP NGOMBE University

Kinshasa, Congo

Course: Bachelor of Science in Computer Science and Information Technology Management 2009 2011

Concentrated in Database Structure Query Language

Major in C+ Language, Database Management System and different Operating System

PROFESSIONAL EXPERIENCE

Sales Manager, Aundu - Moseka Private Limited

Feb 2010 April 2011

Managed the Sales and Marketing Department

Trained newly hire employees and conducted product orientation

Consistently updated the monthly inventory and product audit

Maintained the accurate record of travel expenses and was able to maximize it within the budget allowance

ACHIEVEMENTS

Training Certificate for Human Resource Management Professional Certified Human Resource

Management Professional CHRMP - Alaska, USA (July 2013 - January 2014)

Accomplished Report on management of central jailDRcongo.

Organization study in future group Pantaloons India, Bangalore

Customers satisfaction in future group India

CO CURRICURAL

Organization study conducted at Future Life Style Fashions in Bangalore Central Mall.

Participated in Seminar on corporate governance conducted by Koshys Institute, Bangalore.

Worked as the core committee member for management festADVAITA organized by Koshys institute of

Bangalore.

EXTRA CURRICURAL

Anchoring in Management FestADVAITA organized by Koshys Group of Institution.

Anchoring in Cultural Program organized by Koshys Group of Institution.

2nd Price for finding the Best Corporate Social Responsibility held by Kristu Jayanti College.

3rd price for finding the Best Human Resource Associate held by Nagarjuna College of Engineering and

Technology.

Attended the National Level Management Fest in India.

CHARACTER REFERENCE

Name: Fabrice Mwolo

Contact #: +639*********

Friend

Name: Melody Pagcaliwagan

Contact #: +639*********

Partner

PERSONAL INFORMATION:

Age: 28 years old

Birthday: April 06, 1987

Birthplace: Kisangani, RDCongo

Religion: Roman Catholic

Fathers Name: Tambwe Kikumba

Mothers Name: Mataki Elise

I hereby certify that the information provided above are true and correct to the best of my ability. I agree that any

misrepresentation or omission of facts thereof, shall nullify the purpose of this application.

Tambwe Lukamba Junior

Applicant

Contact this candidate