Customer Service Sales Associate
Resume:
DEIDRA ROBINSON
CHICAGO, ILLINOIS 60616
SUMMARY OF QULAIFICATIONS
Over ten years of excellent customer service and interpersonal skills having
dealt with a diversity of professional and staff members. Ability to successfully
manage multiple priorities and assignments. Highly energetic and able to
handle the task at hand with the best foot forward. Received multiple customer
service awards and achievement certifications.
EDUCATION
1989 -1992 Dunbar Vocational High School Chicago, Illinois
Diploma: General Studies
WORK EXPERIENCE
2001- Present St. Agnes /Sacred Heart Healthcare Chicago, Illinois
Admission Coordinator
Answering all in coming calls pertaining to admission
Schedule appointments for potential patients and their families
Schedule tours of the facility
Prepare, file, and retrieve patients’ charts as well as prepare the necessary paper work that is needed to ensure that the new patients financial folder is complete and accurate
Input new patients’ information into data base.
Assign patients to physicians and rooms
Assist in monthly billing along with helping in collecting information for the preparation of public aid paperwork
Close discharged patient’s charts accurately and timely
Assist in other area if needed with CNA work, and Receptionist Duties
1999 - 2001 Paul Harris Department Store Chicago, Illinois
Assistant Manager
Displayed excellent customer service while assisting customers with purchases
Worked on cash register as well as the data entry of customer’s information
Answered incoming calls and directed them to the appropriate department
Balanced the register at the end of all of my shifts
Assisted in the training of all new employees
1997 - 1999 Marshall Fields Department Store Chicago, Illinois
Sales Associate
Assisted customers with purchases
Worked cash register
Balanced register.
Inputted daily inventory shipment
Trained new employees
REFERENCES
Available upon request
Contact this candidate