Management Customer

Palak Sharma SS

B.Tech,Computer Science and Engineering

Ramgovind Institute of Technology,Koderma.

Objective

I am an enthusiastic fresher looking for an opportunity that offers a challenging and encouraging environment which helps me develop personally as well as professionally. Endeavor is to make a mark in the industry with consistent diligence. Education:

Year Degree University CGPA

2015 B.Tech Vinoba Bhave University 7.15/10

Year Examination University College/School CGPA/% Marks 2015 VIII sem VBU RIT 7.87%

2015 VII sem VBU RIT 7.40%

2014 VI sem VBU RIT 7.27%

2014 V sem VBU RIT 7.47%

2013 VI sem VBU RIT 6.58%

2013 III sem VBU RIT 7.27%

2012 II sem VBU RIT 6..42%

2012 I sem VBU RIT 6.82%

2011 Grade 12 JAC Chotanagpur Inter Coll, Berokala 45% 2009 Grade 10 JAC Project Girls High School, Barhi 73.2% Technical Skills

Languages known C, C++, JAVA, PHP.

HTML.

Software used Jcreator 4.50 pro, Macromedia Dreamweaver 8, Xammp Control Panel V3.2.1.

Platforms used Windows (XP/7/8/8.1).

Email

********************@*****.***

Phone

+918*********

Projects

Customer Relationship Management using PHP with XAMPP. Project Guide: Mrs. Anuradha Barnwal, Dept. of Computer Science at RIT, Koderma. Software Used: MySql Query Browser, Macromedia Dreamweaver 8, Xampp Control Panel V3.2.1. Description : The term customer relationship management describes the holistic processing of relations Of companies to their clients and contains all activities for the consequent support of client and service process. Therefore, CRM can be seen as is the implementation of marketing, sales, and service processes which are Customer-focused rather than product focused the indispensable prerequisites to implement this strategy are Interaction with and identification of the customer. Courses of Relevance

Data Structure Java

Data Base Management System Computer Networks

Linux Computer Graphics

Operating System

Artificial Intelligence

Computer Design

C++

Academic Achievements

Secured second rank in school in 10th examination.

Won many prizes in matriculation and intra level Acadmic events.

Participated in college level in singing competition.

Awarded medal as a SBI Branch, 2009.

HOBBIES

Watching Movies, Listening Music, Cooking, Travelling. I hereby declare that the above information is correct to best of my knowledge. Date: 08/08/2015

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